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Kate C

Friendliest staff ever!!

5.0 of 5 bubblesReviewed Mar 19, 2024
The staff at this hotel was so exceptionally friendly and nice. It just made our whole stay there. Lou was just so amazing, ran to open doors for us every time he saw, all the staff always said hello and had big smiles on their faces. We will definitely be staying there again mostly because of the staff although the hotel was very nice and very clean.
Date of stay: March 2024
Trip type: Travelled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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Reviews (308)
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All reviews mini golf room was clean would highly recommend this hotel the hotel manager basic hotel coffee machine bumper boats comfortable stay air conditioner front desk staff great place to stay definitely stay here again community park get away kitchenette pillows pet
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Reviewed March 5, 2024

Very comfortable stay in a premium queen suite. We had a good sized lounge area with comfortable sofa, two large sized modern TVs with an excellent selection of channels. Bed was comfortable and good size. Kitchenette was just enough for self catering but a toaster would have been nice. But then again, it probably would have set off the room fire alarm. Added bonus was the room heater/cooler that allows you complete control of your room temperature. We had room 312 at the front, next to the main road, but the sound insulation was excellent with very little road noise and I’m a very light sleeper. Reception staff were attentive and the room was clean and attractive. Staff were always sterilizing and cleaning public spaces. We would stay here again.

Room tip: Premium Queen Suite gives you extra lounge space and a functioning kitchenette.
Date of stay: March 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Douglas A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Evergreen Hospitality, Owner at Coast Parksville Hotel, responded to this reviewResponded April 4, 2024

Thank you for the lovely review, Douglas. We'll be sure to pass the positive feedback to our housekeeping team.

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Reviewed February 22, 2024

I’m not a great fan of hotels at anytime as I find them impersonal and not overly inviting at the best of times. Perhaps I have seen too many in my days as a road warrior.

I would rate the Parksville Coast Hotel a cut above most mid-level hotels I have stayed in. It appears to be well maintained and our room was spacious and very clean. It was relatively quiet given the room was facing a major roadway. We were bothered by what seemed to be compressor noise from the heating system in the adjacent suite but otherwise no other issues.

The bed was comfortable and we seemed to sleep well both nights we were there. The staff was certainly pleasant and accommodating so full marks there.

Overall - a reasonable bet for those looking for comfortable, mid-level accommodation close to restaurants, recreation and shopping.

Date of stay: February 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank James C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Evergreen Hospitality, Owner at Coast Parksville Hotel, responded to this reviewResponded April 4, 2024

Thank you for the lovely review, James. We're happy you enjoyed our beds; we know how important getting a goodnight's sleep is to our guests.

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Reviewed January 30, 2024

My wife I stayed here a part of a BC Ferries Circle Tour. We have visited Vancouver Island innumerable times, but never spent time in Parksville before this trip.
The Coast Hotel is on the 'old highway' now know as the Coastal Highway. Access is very easy and ample parking is available. The hotel is spotlessly clean. The staff are superb, from the reception desk to the housekeepers. The quality of service is exceptional. As an example, it was raining hard when we pulled up outside the entrance, before I could take off my seatbelt, the manger was right there with two umbrellas.
Our room was a good size with two queen beds, two chairs, a large TV with cable, microwave and a small fridge. The bathroom was well equipped with towels, shampoo, etc.
Adjacent to the reception area is a lounger for guest use, this has a fireplace, two couches, a water dispenser, and a large gourmet coffee machine.
Despite being close to the road, there was no noise in the room.
Would I stay here again? Absolutely! Anytime!

Date of stay: January 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Paul B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ritchie Amaro, General Manager at Coast Parksville Hotel, responded to this reviewResponded February 3, 2024

Thank you for the feedback. We are very proud of our staff, who are always ready to go the extra mile for our guests. Hope to see you again soon!

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Reviewed December 18, 2023

We spent only one night here, and had hoped to visit the mini-golf across the street because it's free admission if you stay at the Coast Parksville Hotel, but both days it poured rain. The hotel is nice and I would recommend it for a short stay, especially if you travel with pets.
Our first room was on the third floor beside the staircase, and it smelled like dog, even though the third floor is supposed to be 'pet-free'. Unfortunately many hotels that cater more to animals than humans do tend to take on that wet-fur aroma.
The exceptional service part was when we reported this to the front desk, without hesitation they moved us down the hall to a room that was free of scent. The new room was very clean and included a small fridge, a coffee maker, plenty of towels and a very comfortable bed. Speaking of coffee, they have a wonderful movie room available for all guests on the main floor, and in this room is a fabulous speciality coffee maker that we really found was a nice touch!

Room tip: Request a third-floor room if you want a "Non-Pet-Room."
Date of stay: November 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
1  Thank Paulshappy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Evergreen Hospitality, Owner at Coast Parksville Hotel, responded to this reviewResponded December 20, 2023

Thank you for the lovely review. We are pleased to hear our staff made a great impression on you; we are very proud of our team, who are always ready to go the extra mile for our guests.

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Reviewed December 14, 2023

We stayed here for one night and booked a pet-friendly room as we were travelling with our dog. I was really expecting a room that smelt of dog but was very pleasantly surprised - the room had hard floors rather than carpets, was spotless and did not smell of dog at all. There was a patio door out to a lawned area, which is great when you're travelling with a pet.
The staff were very friendly and helpful. This was perfect for our needs!

Date of stay: December 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Sarah W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Evergreen Hospitality, Owner at Coast Parksville Hotel, responded to this reviewResponded December 20, 2023

Thank you for the lovely review. We'll be sure to pass the positive feedback to our housekeeping team.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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