We stopped in Merrit on the way home from a wonderful stay in Whistler. When we entered the Comfort Inn, the reception had a plastic screen, there was hand sanitizer available and marking on the the floor were you should stand to be properly physically distanced. Got to our room which was a nice sized suite with a pullout couch. Decided to have a coffee and found the grinds from the last visitors still in the coffee maker, and all 4 coffee cups had a coffee ring which we had to wash. When we pulled out the pullout couch, the sheets from the last visitors were still on the bed. We called customer service and they brought us new sheets and a blanket - we had to make our own bed. Thank goodness we had our own pillow. Overall, at this time of COVID 19 we were not impressed. An apology and small discount on the room was inadequate. I called head office, sent pictures. Etc but they didn’t seem to care either.

On our way back from Alberta to Vancouver, we decided to stop in Merritt at the Comfort Inn Hotel. The hotel is new and very clean and the front desk was very hospitable. We were given a spacious room on the 2nd floor and went with a King suite plus sofa bed. Breakfast was sufficient considering the Covid plan that is in place. I wasn't expecting a fancy buffet. The mountain views from our room and the pool were breathtaking. The hotel is conveniently located off the highway and is in close proximity to Starbucks just 3 doors down! I had never stayed at a Choice hotel before. I'm a lifetime platinum SPG member and am used to a certain level of decor, service and cleanliness. Overall, I was impressed by this hotel and will definitely go back and have a longer stay! Highly recommend it! A shout out to the GM Lalli!

I chose this hotel because was able to get a decent nightly rate and the reviews are favourable. Staff was helpful upon check in. There was a mix up with the site I used to book and the lady at the desk was very helpful and was quick to correct the issue.
The room is clean and beds are comfortable. Overall, I am satisfied and would stay again when making my way down to Vancouver.