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Dave F

Breakdown

5.0 of 5 bubblesReviewed Aug 25, 2021via mobile
We broke down in Merritt with our camper and stayed here one night. The front desk staff were exceptional and more than helpful knowing our situation. Room was clean and tidy. Pub was close by so that helped. The area is close to a lot of shopping and Starbucks as well
Date of stay: July 2021
Trip type: Travelled as a couple
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Reviews (154)
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All reviews stayed here a king size bed yogurt nice shower sausage rooms are clean and comfortable very nice stay fourth floor the staff was friendly and helpful quiet location breakfast was excellent two nights vancouver island easy access free breakfast breakfast room highway
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15 - 20 of 154 reviews
Reviewed August 23, 2021

Was evacuated from my home due to wildfires. Staff was very caring and accommodating for my last minute booking. Went to book a second week and was personally called by hotel manager to make sure dates were correct and that I was not missing a day that I didn't book. Rooms are clean, grab an go breakfast was great. If I had to be a tourist in my hometown again I'd stay here. Great views of the Nicola valley.

Date of stay: August 2021
Trip type: Travelled solo
2  Thank lloydw670
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 14, 2021

Pleasant staff, newer building and clean rooms. Had my room ready early which was a nice surprise as I arrived after 7 hours on a motorcycle in 35 deg heat. Air conditioner worked, bed was comfortable and lots of hot water. I do recommend they clean up the repair work on the shower...there was about 3 lbs of silicone used to try and fix some leaks.

Date of stay: July 2021
    • Sleep Quality
    • Cleanliness
    • Service
Thank Bobo5578
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed November 19, 2020

One of the better places to stay in the hotel zone off the highway. Large rooms, comfy beds, great shower. Close to lots of restaurants and bars. Happy to have the pool and hot-tub open ( at a reserved time ), but the hot-tub jets were not working on the night we stayed. Missed their usual breakfast, but the bagged option was better than nothing.

Room tip: South view is very nice
Date of stay: September 2020
    • Location
    • Rooms
    • Service
2  Thank PAUL L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 16, 2020

We stayed for just one night at this hotel and wished we could have stayed longer. We had a one bedroom suite with a kitchenette. Kitchenette was well equipped. The suite was very spacious with lots of room for our daughter and her family to visit (they were in a room a few doors away). The pool was open and was larger than a typical hotel pool. The fitness room was very well equipped. Both were much appreciated. The staff here are excellent and made is feel very welcome and like family. If you enjoy a spacious space when you stay at a hotel, this is the one for you.

Date of stay: October 2020
    • Sleep Quality
    • Cleanliness
    • Service
Thank Linda T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 30, 2020

We stayed for a night on our way to the island and the location off the highway with amenities (coffee, gas, restaurants) right next door is awesome. The staff were very nice and building is modern and new. Bedding and room were very nice.

I wasn't happy with the state of cleanliness in the bathroom...especially during COVID. There were some splatters on the tub, walls (that turned out to be stains), light switches, the floor could have used more attention. Because of COVID, we had disinfectant wipes with us so I wiped everything down, but had we not had them, I absolutely would have refused to stay in that room.

Date of stay: September 2020
    • Value
    • Location
    • Service
1  Thank starkerama08
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ashish D, Other at Comfort Inn & Suites, responded to this reviewResponded October 12, 2020

Dear starkeram08. glad you enjoyed our hotel and our awesome location. I do apologize for the issues you point out. We work hard to provide a safe and comfortable stay for all our guests. Hope you will give us another chance to serve you :) We are a locally owned and operated hotel and take great pride in our service.

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