Wow. Nice atmosphere but the service was terrible. Came in with my boyfriend on Monday early afternoon. There was literally only one other table of patrons so we figured it would be fast and attentive service.. My BF orders an Irish coffee, the server/bartender says she doesn't know what that is and she can't make it so he pointed to it on the menu. I ordered a water. 10 mins later we get our drinks and put in our food order. He orders the lasagna, I order the pecan chicken salad. 25 mins go by and the server returns to tell us that we can't have the lasagna because the chef forgot to "prep" it that morning. Ok so that took 25 mins to figure out? Really? And when I ask what prep is necessary she says she didn't pull them from the freezer. That's not prep. He orders a burger but when he tries to customize it he is told that's not possible. We don't even bother trying to order something else, I just ask for the manager and the check. The server returns sans manager with the check and the message that she was told to only charge me for the coffee. Well what else would I be charged for? The air? The almost 40 mins I wasted in your establishment? If traveling through Merritt, do yourself a favor and skip the Boston Pizza.
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