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“good location,good rate(hotels.com booked)” 3 of 5 bubbles
Review of Travelodge Courtenay BC

Travelodge Courtenay BC
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Travelodge Courtenay BC
Ranked #6 of 9 Hotels in Courtenay
Ucluelet, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“good location,good rate(hotels.com booked)”
3 of 5 bubbles Reviewed 13 October 2011

the front desk service was great, very accomodating, friendly, prompt service.
the house-keeping needs tweeking, maid only wanted to move on to next room & only offered coffee. Tub was clearly NOT cleaned, had obvious scum build-up. Otherwise rest of room appeared clean.
Nice centrally located, but still quiet.

  • Stayed October 2011, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank visitBC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TansyP, Front Office Manager at Travelodge Courtenay BC, responded to this review, 17 October 2011
Thank you for your Review and I am glad that you enjoyed your stay. I will pass on your comments to the Head Housekeeper regarding the room cleanliness, I assure you that this is not our standard of cleanliness. We look forward to hosting you back at our Motel again in the Future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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360 reviews from our community

Traveller rating
    61
    147
    111
    29
    12
See reviews for
104
85
47
73
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (16)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Any
English first
Vancouver, Canada
Level Contributor
60 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
3 of 5 bubbles Reviewed 12 September 2011

This motel is located south of the main town in a quiet area and very conveniently to a shopping mall with Zellers, London Drugs, Jo Klassen’s Grill and White Spot. There was a small outdoor pool with a spacious apron surrounding it that was closed during our stay. The walkways, the office, the breakfast room, the car park were spotlessly clean as was the room. Each room has a wall air conditioner and the one installed in my room was on the noisy side but worked perfectly and effectively: no fuss, no confusion, very straightforward. The room was of average size and had a microwave and a mini-fridge with freezer compartment, coffee and tea. The mattress was comfortable. The bathroom was on the small side, consisting of shower and toilet with the sink outside the room. The shower had a good solid flow of water and had a grab bar installed.

Continental breakfast was included which consisted of self serve orange juice, hard boiled eggs, cereals, toast, muffins, yogurt, fresh bananas and apples, coffee and tea. The breakfast room was on the small side and would have been strained if a couple of dozen guests had turned up for breakfast at the same time. Not a problem on our days.

Although it is a walk up (no elevators) to the second floor, the motel is certainly much more than a basic property. The staff were pleasant and open. I had no need to request any further service because everything about it was comfortable and definitely met our needs. I would enjoy staying here again without hesitation, mainly because it’s exceptionally clean, completely satisfactory and convenient to the town and area in general.

  • Stayed September 2011, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank MuftiVancouver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TansyP, Front Office Manager at Travelodge Courtenay BC, responded to this review, 14 September 2011
Thank you so much for your review. We are currently in the process of upgrading our rooms with new paint etc. We strive to make your stay pleasant and comfortable.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Calgary, Canada
Level Contributor
10 reviews
4 hotel reviews
4 of 5 bubbles Reviewed 7 August 2011

The beds are comfortable, the kitchenette is stocked and convenient. Maybe upgrade the fridges as the freezer doors were leaping off. The breakfast was fresh and tasty!!

  • Stayed July 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank fandj2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TansyP, Front Office Manager at Travelodge Courtenay BC, responded to this review, 9 August 2011
Thank you so much for your review. We look forward to hosting you at our Motel again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Canada
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 4 August 2011

Nice surprise to find that they had updated this travelodge. Stayed one night and I was pleasantly surprised that the lobby and rooms had been upgraded. The rooms are small with double beds but clean. Breakfast was good. Ice machine is tiny and does not provide enough ice for the number of rooms.

Room Tip: Children are better on the first floor. If you do not like overhead noise ask for the second floor...
See more room tips
  • Stayed July 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank joolCanada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TansyP, Front Office Manager at Travelodge Courtenay BC, responded to this review, 7 August 2011
Thank you for your review. We are pleased that you liked the upgrades, we are still doing some soft upgrade in the rooms. The ice machine is in the process of being replaced as we are aware that the small one is not enough.
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Hamilton, Canada
Level Contributor
47 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 bubbles Reviewed 3 August 2011

This hotel was standard. Nice continental breakfast. Clean rooms. Wish they didn't charge extra for a queen bed as opposed to two doubles. Very small pool, but not a problem. Convenient.

  • Stayed July 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Rebcan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TansyP, Front Office Manager at Travelodge Courtenay BC, responded to this review, 7 August 2011
Thank you for your review. The reason we charge more for the room with the 1 queen bed is because it comes with a bar size fridge and microwave, which the rooms with 2 Doubles do not have.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver, Canada
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 26 July 2011

Although the room was dated, and quite small, and very basic, and the bathroom was tiny, (although it did help having the sink outside the bathroom), I was impressed with how clean it was. The bed was comfortable, not so the pillows, but that could just be me. To be honest I wasn't expecting too much, and I was pleasantly surprised. The ladies on the front desk were really polite, and the breakfast was ample. for us it was fine for one nights stay.

  • Stayed July 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
Helpful?
Thank VancouverLassie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TansyP, Front Office Manager at Travelodge Courtenay BC, responded to this review, 3 August 2011
Thank you for your response. It is nice to see that our pride in our Motel shows throught to the guests. We are doing on going soft Renovations and some major renovations to our rooms to update them more.

Sincerely,

Tansy Pauls
Front Desk Manager
Travelodge Courtenay
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vancouver
Level Contributor
3 reviews
2 of 5 bubbles Reviewed 23 July 2011

The room was clean but it was dated. The bathroom door did not shut properly and the worst was the next day when we could not get out of the room, because the door handle was not working!!! When the front office finally sent someone to open the door, they never apologized. I think they charge too much for what you get. We would never stay there again.

  • Stayed July 2011, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank travelingluvbug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TansyP, Front Office Manager at Travelodge Courtenay BC, responded to this review, 3 August 2011
I apologize that the lock on the door broke and you were unable to get out of the room without assistance. I assure you that this is not the norm for this Hotel and we have fixed the problem right away. I have sent you a personnal email with more details and compensation.
Sincerely,

Tansy Pauls
Front Desk Manager
Travelodge Courtenay
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Travelodge Courtenay BC

Property: Travelodge Courtenay BC
Address: 2605 Island Hwy S, Courtenay, British Columbia V9N 2L8, Canada
Region: Canada > British Columbia > Vancouver Island > Comox Valley > Courtenay
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
Ranked #6 of 9 Hotels in Courtenay
Price Range (Based on Average Rates): $
Hotel Class:2 star — Travelodge Courtenay BC 2*
Number of rooms: 91
Official Description (provided by the hotel):
Downtown Motel located next to the Driftwood Mall and Rialto Theatres. All rooms have Air Conditioning, Free Wifi and come with a Deluxe Continental Breakfast. Some Pet rooms available. ... more   less 
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Also Known As:
Travelodge Courtenay BC Vancouver Island
Travel Lodge Courtenay
Courtenay Travelodge
Courtenay Travel Lodge

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