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Reviewed January 31, 2017 via mobile

I booked the free shuttle for the airport for 0530, was at the desk for 0520 to check out the shuttle arrived at 0530 and drove off without picking me up! I asked the concierge what happened and he couldn't answer me and tried to call him back. I waited till 0550 for "him to turn around" until I had to order a taxi!
Also the hot breakfast I would not feed to my dog. Just go down to Tim Hortons down the street.

Stayed: January 2017, travelled on business
2  Thank Lukeygb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_EIARamada, Ramada EIA at Ramada by Wyndham Edmonton International Airport, responded to this reviewResponded February 2, 2017

Hi,

Thank you for taking the time to share your experience. My assumption based on your review is that you are pointing out the wrong hotel. We never let the shuttle driver leaves the hotel until the time schedule pass. Furthermore our breakfast time here starts at 6 am and not before that. I would appreciate if you could check and confirm which hotel you'd experience during your stay.

Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 25, 2017

Stayed Jan7to 8th. Up grade to suite for free,asked for late check 2pm no problem FREE. had dinner at adjoining restaurant fast friendly service.Free breakfast in morning.Very clean well maintain property,Friendly helpful staff they made my stay as comfortable as possible would definitely return.

  • Stayed: January 2017, travelled on business
    • Value
    • Cleanliness
    • Service
Thank George M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_EIARamada, Manager at Ramada by Wyndham Edmonton International Airport, responded to this reviewResponded February 3, 2017

Thanks for taking the time to review our property! Our entire team appreciates you kind words and your great review.

jim.

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Reviewed January 25, 2017 via mobile

Just came off a long 20+ hrs flight from Thailand, had to stay to sleep before i go bonkers, i got to the hotel around 1:20am affraid they won't checkin, but they did big plus 24hr checkins. All restaurants in the area was closed but they offered to try to call a Domino's in the area if they were open which was very considerate of them, but at 1:30am i doubt it on a Monday night Tuesday Morning. Instead i settled for lobby snacks that were good and not too over priced like other hotels. Would stay again.

Stayed: January 2017, travelled solo
Thank James W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_EIARamada, Manager at Ramada by Wyndham Edmonton International Airport, responded to this reviewResponded February 3, 2017

Thanks for taking the time to review our hotel! I'm glad to hear that the night shift did their best to help you out.

jim.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 23, 2017

  • Stayed: January 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Manager_EIARamada, Manager at Ramada by Wyndham Edmonton International Airport, responded to this reviewResponded February 3, 2017

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed January 20, 2017

  • Stayed: January 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Manager_EIARamada, Manager at Ramada by Wyndham Edmonton International Airport, responded to this reviewResponded February 3, 2017

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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