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All reviews monte casino excellent service value for money excellent stay rooms are comfortable business trip lovely hotel golf cart the hotel staff breakfast buffet easy access south africa tsogo sun top class cake enjoyed my stay pleasant stay
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Reviewed July 15, 2018

was a last min getaway and we had a blast off a time at the hotel staff and hotel room was off high std
great weekend getaway for any one looking just to relax 10 out of 10 was a pitty the weather was not so grand the pool area looks lovely will be back to stay there again

Date of stay: July 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels
Thank yameenm883
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacques H, General Manager at Southern Sun Montecasino, responded to this reviewResponded July 28, 2018

Dear Yameenm883

Wow! – What a great review.

We appreciate your feedback and comments.
I look forward in welcoming you back many, many more times in the near future.
We are waiting...

Regards
Jacques & the Southern Sun Montecasino Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 11, 2018

We really enjoyed our short break at SS Monte Casino. The hotel is beautiful and the staff are extremely accommodating. The breakfast was delicious and the gym is really one of the best I have seen. State of the art equipment and very clean.

Date of stay: July 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels
Thank Veena369
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacques H, General Manager at Southern Sun Montecasino, responded to this reviewResponded July 28, 2018

Dear Veena369

Fantastic Ratings!!!
We appreciate your lovely comments.

I am sure we will see you back soon.

Regards
Jacques & the Southern Sun Montecasino Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 9, 2018 via mobile

Stayed just for one night with family and friends good service had to wait long for a table for breakfast made a reservation two months prior to my stay was charged almost twice as other guests that not make a booking, for the price I paid will stay in better hotels next time .

Date of stay: July 2018
Trip type: Travelled with friends
Thank johndG952ZA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacques H, General Manager at Southern Sun Montecasino, responded to this reviewResponded July 28, 2018

Dear JohndG952ZA

We appreciate your comments.

Thank you for taking the time in reviewing us.
Tip on Room Rates: For any last minute-discounted Rates, please visit our website. We often release "Well worth" specials on our Website.

Warmest Regards
Jacques & the Southern Sun Montecasino Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 9, 2018

Top Hotel in the whole complex.
Always stay here.
Rooms are Spacious, Bathrooms are spacious.
Personnel is friendly, helpful and effective with smiles all the time.
Check in and check out is fast and friendly.
Room service is great.
Rooms is still up to standard, rest of hotel is slowly being upgraded.
This is the best play to stay in Jhb.

Date of stay: June 2018
  • Trip type: Travelled with friends
    • Location
    • Rooms
    • Service
Thank Jaco F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacques H, General Manager at Southern Sun Montecasino, responded to this reviewResponded July 28, 2018

Dear Jaco F

Thank you for your lovely feedback. Your review will be used to motivate and encourage our team in delivering ongoing world class service.

We honestly appreciate your feedback and look forward in hosting you in the near future.

Warm Regards
Jacques & the Southern Sun Montecasino Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 8, 2018

I planned a surprise stay at Southern Sun Monte Casino on Saturday, July 7th, 2018. We celebrated my husband’s birthday and our anniversary.
I was completely blown away! Marvin Mokgothu, Head Concierge prepared such a beautiful surprise for us. Upon arrival we received a delicious anniversary cake and MCC to celebrate, compliments of Southern Sun Monte Casino. Thank you so much for such an incredible surprise!

The entire staff compliment deserves some recognition as they were extremely friendly and created such a memorable experience.

We had a dinner reservation at Punchinellos later the evening, the team created a romantic setting isolated from everyone else, rose petals and birthday cake compliments of Punchinellos… I planned the surprise; however they completely surprised me as well. Thank you so much to Talent for exceptional service!

I highly recommend both Southern Sun Monte Casino and Punchinellos for any special celebrations!
Thank you so much Team!!!!
Warm Regards, Charné

Date of stay: July 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels
Thank charnevanrensburg91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacques H, General Manager at Southern Sun Montecasino, responded to this reviewResponded July 28, 2018

Dear charnevanrensburg91

Oh WOW!!!

Fantastic Ratings!!!

We appreciate your feedback and comments.
I look forward in welcoming you back many, many more times in the near future.
We are waiting...

Warm Regards
Jacques & the Southern Sun Montecasino Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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