Spent a long weekend (4 nights) and was not super impressed. For the price they charge, the hotel is VERY dated and screams 1990. GIve it a little love and invest in the service you offer your paying customers. The only nice person we met was Richard at reception who is overloaded and alone. During covid, they do not come clean your rooms, which I can understand but no offer to get fresh towels or clean cups after making a coffee in the morning (you offer coffee machines, you should either than offer disposable cups, or clean cups at reception). When I went to ask about a new cup after 2 days, the reception gave me a bottle of Mr Clean and told me to clean it myself. With what? Toilet paper?
We went to this SPA to book massages. Massotherapist was not on site. Not available. This should have been mentioned at check-in or when booking. So we went to a SPA and got NO SPA TREATMENTS.
Not impressed. Won't be back.More
- Free Wifi
- Free parking