I have to apologize for such a late review. I am just trying to catch up on some things that I have put on the back-burner. First of all, I spent two weeks in the beautiful St. Andrews with my wife in Late July and early August. We visited several attractions and restaurants while there, including Island Quest Marine and another whale watching boat (Quoddy Link Marine), which I will be writing a review about as well, as our first trip with Island quest had some issues.
The Bay of Fundy is beautiful and the boat is clean and the staff are professional. I remember the Captain's name that day (Chris) as him and his Wife Caroline are the owners. There were two guides as well, Dean and Lexie I believe. It was a nice sunny day, but the ride was rough on our way back in and my wife wasn't feeling so well along with another lady on board. Now I know that catamaran style boats are the most smooth riding boats and I asked Caroline over the phone when I made my reservation if this boat was a catamaran. She said yes and that their boat is the most stable out of all the company boats. Come to find out it was a lie.
My next issue was with Captain Chris. I found that the staff were great, but the owners have to rethink how they behave sometimes. On our way back to town, when the waves were rough and crashing over the back of the boat, Dean escorted some of the group inside so that they wouldn't get wet while he revealed a touch tank! I thought this was thoughtful and very interesting, but half way through his talk Captain Chris turned around in his chair and interrupted him with something quite rude. Something like "you know nobody can hear you. You think you would have learned that the first time..". I'm not sure what he meant by that comment but I was very happy with his presentation and he was audible to the whole room and many people called out the Captain saying that we could all hear him and that he was doing a great job. When we got back, I made sure to complain to the lady at the front desk who wasn't Caroline but some younger gal who was very nice.
I am giving a 2-star rating for this company solely due to the lie Caroline told me and how rude Chris was to the wonderful young man working on board. I recommend going out with another company. Quoddy link was a much nicer experience. It was a steadier ride too as it is an official catamaran boat.
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