We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Convenient location!” 4 of 5 bubbles
Review of Deville Centre Hotelier

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Deville Centre Hotelier
Ranked #4 of 6 Hotels in Rouyn-Noranda
Quebec, Canada
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Convenient location!”
4 of 5 bubbles Reviewed 8 February 2011

Right in downtown Rouyn-Noranda, close to grocery store, shopping malls and other boutiques and services. Within walking distance of essential services and the room rates include the continental breakfast!

  • Stayed May 2010, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Explorers05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

48 reviews from our community

Traveller rating
    20
    20
    2
    4
    2
See reviews for
12
10
5
16
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • Any
English first
Hearst, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 10 January 2011

First, please note that I'm not one to write reviews, weither good or bad, but I am one that checks them, so when I went to check for Motel Deville, I stayed open minded as they had only 2 reviews... one good and one bad... but let me tell you about my experience.

I stayed at this hotel while attending a hockey tournament with my son. First, let me tell you that the rooms are nice looking and big and the place seemed fine at first, and except for the fact that the rooms are missing a microwave and for the lack of parking, which consist of about 15 spots close to the hotel, and then about 20 across the street in a parking lot with no lights, I can very well live with this for $145 per night.

Then, that's when the disapppointments started. First, the lack of hot water for showers... about 85% of our group had cold showers... so we are told that to many people shower at the same time... so what should you do! Shower at 3:00 am?

Then, it's the elevator that is out of service... so here we go through 3 very narrow flights of stairs with the hockey bag (and my son is a goalie, so that's a heavy bag!)... So when I asked when it was going to be fixed, I was just told by the front dest clerk that they turned it off because there are kids in the hotel who run around! I think I would have rather kept on thinking it was broken than being told they SHUT IT DOWN purposely!

Housekeeping: When we first walked in, the room was clean, but the next day... she made the bed & picked up the dirty towels and emptied the garbage... that's it! Didn't clean any glasses or cups, not the coffee pot, explaining why she didn't leave any coffee! Left only bath towels, no faceclothes. Couldn't even vaccum the floor!

Continental Breakfast: Grocery bought individually wrapped muffins, bagels, toast & coffee... Not exactly what I expected for the price!

So when I went to check-out after my 2 day stay, the clerk asks me if I enjoyed my stay, so when I tell her about my impressions, she just tells me that she can't do anything about the previous evening clerk's answers to my concerns about the elevator because it was her last shift, and about the rest well that's just to bad! So when I tell her I could have expected cold showers, lack of parking, cheap breakfast, lack of housekeeping & elevator problems from a $65/night room, but not from a $145/night, she makes sure to note that that is the price with tax... well, that's still what I'm paying!

So over all, no, I won't go back to Motel Deville, as they are not geared toward curtomer satisfaction, but rather sign you credit card payment upon arrival, then we don't care... but we do take notes & will charge you extra if the housekeeper doesn't find your 2 glasses in your room! Weither it's a staffing problem or an overall problem, I'm not sure, but I do know that I will not go there again.

  • Stayed January 2011
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank NBH1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
centredeville, Propriétaire at Deville Centre Hotelier, responded to this review, 15 February 2011
We are acknowledging receipt of your comments about your unpleasant last stay here. We would like to present our apologies for the inconvenience. Please be advised that customer satisfaction is our priority. Your comments are also appreciated and helped us improve. That is why we have started significant renovations which will allow us to offer, starting in June. a breakfast area for a more complete continental breakfast. We also plan to improve, on our engineers advice, the hot water distribution. As far as the parking goes, we hate 130 places including an underground garage and a parking lot which is located on the other side of the road. Visitors which are not necessarily hotel clients are freely using our parking spaces. This is difficult to control for all downtown store owners.
Furthermore, we met with the employee in charge of room cleaning along with the union representative in order to explain the problems and actions were taken to correct the situation.
Again we extend our apologies and please accept our very best regards.
Alain Courchesne
Président
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Rouyn-Noranda hotels
0.7 km away
Hotel Gouverneur Le Noranda
Hotel Gouverneur Le Noranda
#1 of 6 in Rouyn-Noranda
4.5 of 5 bubbles 75 reviews
0.1 km away
BEST WESTERN PLUS Hotel Albert Rouyn-Noranda
1.4 km away
Quality Inn Rouyn-Noranda
Quality Inn Rouyn-Noranda
#5 of 6 in Rouyn-Noranda
4.0 of 5 bubbles 38 reviews
Show Prices
Show Prices
Show Prices
3.0 km away
Comfort Inn
Comfort Inn
#3 of 6 in Rouyn-Noranda
4.0 of 5 bubbles 34 reviews
Show Prices

Been to Deville Centre Hotelier? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Deville Centre Hotelier

Property: Deville Centre Hotelier
Address: 95 Avenue Horne, Rouyn-Noranda, Quebec J9X 4S4, Canada
Phone Number:
Region: Canada > Quebec > Rouyn-Noranda
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 6 Hotels in Rouyn-Noranda
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Deville Centre Hotelier 3*
Number of rooms: 50
Official Description (provided by the hotel):
The newly refurbished Deville Centre Hotelier is strategically located in downtown Rouyn-Noranda, within walking distance of major local attractions and services. Our signature rooms include Urbaine and Escape, and feature several amenities, including a convention centre, private parking and a buffet breakfast with healthy options. Au coeur du centre-ville de Rouyn-Noranda, le Deville Centre Hotelier offre un concept d'hebergement fraichement renouvele a proximite des principaux points d'interet du secteur. Plusieurs categories de chambres disponibles, dont la classe Urbaine et la chambre Evasion. De nombreux services sont offerts sur place, dont une offre de salles de reunion, un stationnement prive et le petit-dejeuner sante elabore servi en salle. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity and Priceline so you can book your Deville Centre Hotelier reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Deville Centre Hotelier Rouyn-Noranda, Quebec

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing