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Reviewed December 23, 2017

This hotel is enroute to see our grandkids and this was our second time staying here. We often stay at Best Western to take advantage of the rewards and our last stay was free. We’re definitely coming back because the staff our great. We were upgraded last time without asking. The price is decent and I really appreciate the breakfast. Going to book for the trip home.

Date of stay: December 2017
  • Trip type: Travelled as a couple
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Review collected in partnership with Best Western
Thank katiewalks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MARLENE N, General Manager at Best Western Plus Meridian Hotel, responded to this reviewResponded December 28, 2017

Dear Katie W, Thank you for taking the time to share your review. We are thrilled to see the title "Great place, great rooms, great staff" - thank you so much! We appreciate your loyalty to our hotel and the brand. We look forward to seeing you on your trip back home.
Best Regards, Marlene Neumann

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed December 22, 2017

Were not given the room we reserved and were not offered accommodations to compensate their mistake. Had to purchase an air mattress because no cots were available. Staff did contact us to offer a cot after we purchased an air mattress but it would have cost us double the amount so not worth it after we had already gone out of our way to fix the problem ourselves

Date of stay: December 2017
  • Trip type: Travelled with family
    • Value
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Review collected in partnership with Best Western
Thank carolyno357
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MARLENE N, General Manager at Best Western Plus Meridian Hotel, responded to this reviewResponded December 28, 2017

Dear carolyno357, Thank you for your review following your recent stay at Best Western Plus Meridian. We are sorry that we did not have the room type you had reserved and that you purchased an air mattress before we were able to provide a cot. On behalf of our entire team, I would like to apologize for not meeting and exceeding your expectations. We are using your feedback to implement improvements to ensure we offer a better experience for guests in the future.
I hope you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 780.875.8884.
Best Regards, Marlene Neumann

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Reviewed December 21, 2017 via mobile

The Best Western Plus Meridian is a very lovely hotel. All of the staff are fantastic, the breakfast bar give you several options and the rooms are nice. The beds are very comfortable. Will definitely stay again.

Date of stay: December 2017
Trip type: Travelled on business
Thank Kerry B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MARLENE N, General Manager at Best Western Plus Meridian Hotel, responded to this reviewResponded December 28, 2017

Dear Kerry B, Thank you for the review and your kind compliments about the hotel and staff. We are pleased to know Best Western Plus Meridian will be your choice in accommodations on your next trip to Lloydminster. We look forward to seeing you again!
Best Regards, Marlene Neumann

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Reviewed December 20, 2017

Extremely noisy on the weekend. Noisy party of more than 10 people in the next room, drinking in common areas past midnight. Kids playing hockey in common areas and banging on doors. Quite time is supposed to be after 11 p.m. Security did nothing to stop it after I complained few times after 11:30 p.m.

Date of stay: December 2017
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank ivv20172017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MARLENE N, General Manager at Best Western Plus Meridian Hotel, responded to this reviewResponded December 21, 2017

Dear iw20172017, Thank you for sharing your review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is very important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Security did try very hard to control the noise. We have reviewed the events and will take additional measures to ensure it is handled quicker and effeciently if we encounter groups like this again.
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
If I can provide any assistance, please don't hesitate to contact me directly at 780.875.8884.
Sincerely,
Marlene Neumann

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Reviewed December 18, 2017

This was a short stay as we got there late and left right after breakfast. It is a beautiful well kept hotel. Looks quite new.
We had a king bed which was very comfortable and awesome pillows!
The breakfast has a wide variety of food and a large seating area.
I will stay here again!

Date of stay: December 2017
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Darla B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MARLENE N, General Manager at Best Western Plus Meridian Hotel, responded to this reviewResponded December 20, 2017

Dear Darla B, Thank you for choosing Best Western Plus Meridian and taking the time to share your review after your short stay. We are glad you enjoyed the bed and pillows - we get lots of compliments about them! We are happy to know you will choose our hotel again - we look forward to welcoming you back.
Best Regards, Marlene Neumann

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