There was an Elks convention in Gander the night we needed a room. We were told the only place to get a room would be the Irving West...gee, I wonder why!?!?!?!
I have no complaints about the staff. They were always friendly. I would say they are probably understaffed though. We requested some towels around 5pm. We were told the person that looks after that would be starting their shift at 8pm. I also question if our room was vacuumed prior to our arrival as there were coffee beans scattered around our floor.
The hotel is desperate for some renovations. The hallway carpet's smell harkens back to the days when everyone smoked indoors. The room had wallpaper peeling and holes in the walls were visible. Tile grout and caulking was missing in the bathroom which was leading to missing tiles and visible water damage and mould.
The pool outside was green with algae and we wouldn't let the kids swim in it. I understand that most of Canada has had a wet spring but shouldn't there be someone paid to keep the facilities up to par?? This was indicative of much of the hotel.
This hotel is a fairly large building with long hallways and multiple flights of stairs to get to the second floor. On two separate occasions I helped elderly couples up the stairs with their luggage as there is no elevator.
On the evening we stayed there was a couple across the hallway that was allowed to have a larger dog with them. Whenever the adults left the room, the dog would bark incessantly. In fact, on one occasion there was an adult on the balcony having a cigarette while he let the dog continue to bark in the room. Farther down the hall there was a room full of partiers who felt it was necessary to keep their door open into the wee hours. Good times!
Finally, if you're looking for internet access, join the rest of the people with laptops huddled around the front lobby or the continental breakfast area.
- Also Known As:
- The Irving West Gander, Newfoundland