Hello,
Thank you for taking the time to give us your opinion following your visit to our restaurant. First of all, we are delighted to hear that the service and the welcome that was made to you was most pleasant.
We are sorry if your experience lived, in general, didn’t live up to your expectations despite our particular attention to the comfort and the satisfaction of our guests.
We have a lot of positive feedback on our dishes, but we can understand that some of the dishes you ordered were not at your convenience. Thus, I regret your negative experience on the quality of our products, you can be sure that we have discussed this problem with our head chef to make the necessary corrections.
I also invite you to not hesitate, at your next visit, to share your suggestions for improvement directly on site, the staff is at your disposal.
We sincerely hope to have the pleasure of welcoming you again.