Office clerk was nice, room were clean, bathroom was cleaned, they do have great prices and their breakfast is great. They are located near almost anything you may need and they have nice staff members and hard to beat prices along with a free hot breakfast, what more could you ask for?
Dear Dan,
Greetings from Comfort Inn Bathurst and thank you for taking the time to share your stay's feedback.
We are delighted that you enjoyed your stay in our hotel.
I will be pleased to share your comments with all my team members.
Thank you for your recommendation and we hope to welcome you back again soon.
Sincerely,
Kamini Girra
General Manager
The Hotel is dated and needs some upgrades. Location is quite good you are within walking distance of most things shopping and food.
The Continental Breakfast need improvement, especially when staying for an extended stay. Same every morning sausage and powdered scrambled eggs.
There is also poor communications between front desk and house keeping, asked for late check out, was constantly bothered by housekeeping service because they were not informed.
For short time stays would be ok but I will be looking elsewhere if back for extended stay
typical comfort inn with good breakfast. Very clean and lots of parking. Saved for a sports touranment. Friendly staff. Clean and modern rooms. Liked the fridge. Check in process was easy and welcoming.
Ck in supposed to be 3 pm. Arrived 5 pm....room not ready. Told room ready in 30 mins. Came back 2 hrs later. ...room still not ready. Lied to. Why didn't she just say not sure when room will be ready, instead of lying? Seems a bus tour was coming and all staff working on those rooms. If I could rate this lower = negative 1. Will not stay at Comfort Inn ever again.
I checked in on December 31st and was staying for two nights. I was greeted by Joel and while he was checking me in, I mentioned that I would love a bathtub in my room if there wasn't one already. He quickly changed my reservation and upgraded me to a suite with a jacuzzi tub for free just because I wanted a tub! His customer service skills are awesome and when I come back to Bathurst, I will definitely be staying here again!
Dear Sharlie,
Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.
Thank you,
Parry Chohan
General Manger
