We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Ok chalet”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Chalets Chanteclair
Ranked #1 of 3 Hotels in Val David
Reviewed 5 September 2017

Had a large chalet on quiet, picturesque mountain road. Bedroom furnishings good, living room not great. Nice sauna and hot tub. All clean. No wifi although reservation promised it. Minimal satellite TV. Have to drive to beach and pool, but these facilities are nice. Nothing in walking distance.

Room Tip: Call desk and ask for detailed description of the property you rent. If you don't speak French...
See more room tips
Stayed: August 2017, travelled with family
Review collected in partnership with this hotel
Thank karenlO2490WI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChaletsChanteclair, Manager at Chalets Chanteclair, responded to this reviewResponded 6 September 2017

Dear Mrs. Karen,
We thank for taking the time in sharing your experience at our Resort, we are happy that you liked our bedrooms furniture, and sorry you disliked our living room, we just remodeld all our Chalets, and we are doing our best to please all our clients.
Also all our chalets have Wifi, we wish you contacted us during your stay to fix it, sometimes the system needs a simple re-boot.
We are glad you enjoyed our facilities, since we are a large Resort, the majority of our chalets are 5 minutes drive or a walking distance from the pool or the Beach.
We thank you again for your review, and remain at your service
Chalets Chanteclair Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (59)
Traveller rating
Traveller type
Time of year
Language

16 - 22 of 59 reviews

Reviewed 22 August 2017 via mobile

First the good things: The bed was comfortable and the linens were clean. The sauna worked and was clean. The amenities listed were lackluster. Our refrigerator's compressor rattled loudly and the toilet ran and needed attention. The tennis court old and isolated as was the pool. The place was clean but just had a neglected feel. When I brought these concerns and a few others to the management, They weren't well received. Just a few differences could take this place dr just ok to very good.

Stayed: August 2017, travelled with family
Thank 268Mary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChaletsChanteclair, Manager at Chalets Chanteclair, responded to this reviewResponded 24 August 2017

Dear Mrs. Mary
We thank you for taking the time to share your experience on our account Tripadvisor.
we are so sorry about the inconvenience you had during your stay with us, and we assure you that we take every comment to heart. Our chalets are checked and verified thoroughly before every check in, we do apologize about the sound of the fridge and the toilet, even though we work very hard in maintaining our chalets unfortunately sometimes accidents do happen. We just wished you contacted us during your stay to fix it immediately. We assure you the fridge was replaced and the bathroom fixed.
It's unfortunate you did not enjoy our pool, as it was recently renovated and we are receiving many positive comments on our recently renovated chalets, pool and beach.
We remain at your service
Chalets Chanteclair Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 July 2017

The cottage we rented had two bedrooms, kitchen/living rm, a bathroom with shower, huge jaccuzi bath and a sauna room. There was a large fireplace in the living room. It was impeccably maintained and very nicely decorated. It had a view of the lake from the balcony. One very nice feature was that it was wheel chair accessible. We totally enjoyed our stay. The kitchen is well equipped and the bedding and linens were very nice.

  • Stayed: July 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank JBLB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rima-Ghorayeb, Manager at Chalets Chanteclair, responded to this reviewResponded 6 August 2017

Thank you for your beautiful comment, we are so happy you enjoyed your stay with us.
See you soon

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 February 2017

After reading prior reviews, my husband and I booked a room with a hot tub (as suggested) and we drove out here. First, there is no lodge, these cabins are interspersed in a regular community of houses, so that was odd. There is an emergency number to call, but for better or for worse, you are REALLY ALONE. Second, these are cabins without even some of the basics. So there was salt and pepper, but NOTHING else. Like go no coffee... olive oil... shampoo and conditioner. For the price, I would have expected something. We just stayed and left our coffee, olive oil and shampoo/conditioner, wonder why they can't continue paying it forward. Again, if this place was super cheap, I would get it. But it is not.

The check in staff was very nice, and they did call us the day before to make sure that we were coming.

Finally, the bed was very firm, which again, was fine for us, but maybe not for all. The hot tub was great, but it is inside the bathroom, with no windows, so a bit 80's style. But it worked, and it was very nice after skiing. We did get logs and have a fire but the flu was obviously not clear as we had quite a bit of smoke come right back at us. Also there is no room service... so for however long you stay, you clean up after yourself. Again, fine if this place was pretty cheap, but it isn't. And I don't think that any of these NONamenities were made clear on the website (i.e. we won't even give you basic toiletries... towels only).

So I gave three stars. I really wanted to love this place, but we will be looking for another comparable space unless this company ups their game.

  • Stayed: February 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
2  Thank Hilary F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChaletsChanteclair, Manager at Chalets Chanteclair, responded to this reviewResponded 23 February 2017

Dear Hilary, thank you for your review, we appreciate you taking the time and talking about your experience in our Villégiature , unfortunately you didn't enjoy it as much as we wanted you to.
We just want to clarify few points you mentioned in your review: we are a villégiature, we rent chalet, the beauty of them is that they are individual to give you the feeling that you are alone in the woods, it's a gateway from the city and our hectic life.
Your chalet is fully equipped, bedding, linens, equipped kitchen, all the personal amenities are left to the client as we are not a hotel, on our website and upon reservation we make these points clear as are the norms in any chalet rental, as for the cleaning, it will be done after departure unless the client decides to stay longer, or if the initial stay is more than 3 nights, this is when we send our cleaning team, to clean replace the bedding, linings ... and finally in a chalet usually there is no room service, as again we are not a hotel and we think this is the reason you didn't enjoy your stay with us as much, we are so sorry for that, we do our best to please all our clients and keep on improving.
Truly yours
Chalets chanteclair villégiature

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 June 2016

Enjoyed a long weekend stay with my wife and 4 kids. Everything was perfect except for the fact that in 38 degree weather there was absolutely no A/C in the rooms. Also disappointed that such a place is not pet friendly considering how private the land is, I left both my dogs at home.

  • Stayed: June 2016, travelled with family
    • Value
    • Location
    • Service
1  Thank Shay514
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 February 2016

What a fantastic stay we had at the Chalet, the Jacuzzi and the fire place really were such a great amenity to have after a long cold day on the slopes. There is a grocery store just at the bottom of the hill which was perfect since there was a coffee machine and filters already in the Chalet. The staff was also wonderful; they even went out of their way to mail- to the US- something that was left behind. I would recommend this to anyone looking for a romantic, cozy getaway in Canada. It was well worth the drive and I hope to stay there again someday soon.

  • Stayed: February 2016, travelled as a couple
    • Location
    • Cleanliness
    • Service
3  Thank Maegan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 September 2015 via mobile

Love this place I go every November and now my husband and I go now in may also.
It is romantic and so peaceful we always stay in a studio. We walk the petit train du nord for miles on a nice snowy day, then go back to the chalet and light the fire place have a glass a wine and relax. there's cute little shops and cafes in town. It's just an all around nice relaxing place. Definitely recommend

Stayed: November 2014, travelled as a couple
1  Thank cutecheek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Val David
2.6 km away
Auberge Hotel Spa Watel
Auberge Hotel Spa Watel
#3 of 4 in Sainte Agathe des Monts
334 reviews
17.6 km away
Esterel Resort
Esterel Resort
#1 of 1 in Esterel
835 reviews
4.9 km away
Auberge du Vieux Foyer
Auberge du Vieux Foyer
#2 of 3 in Val David
237 reviews
Show Prices
Show Prices
Show Prices
9.4 km away
Hotel Spa Chateau Sainte-Adele
Hotel Spa Chateau Sainte-Adele
#2 of 11 in Sainte-Adele
215 reviews
3.3 km away
Auberge aux Nuits de Reve
Auberge aux Nuits de Reve
#1 of 4 in Sainte Agathe des Monts
386 reviews
32.8 km away
Fairmont Tremblant
Fairmont Tremblant
#3 of 29 in Mont Tremblant
1,770 reviews
Show Prices
Show Prices
Show Prices

Been to Chalets Chanteclair? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Chalets Chanteclair

Address: 2325, Rd 117, Val David, Quebec J0T 2N0, Canada
Region: Canada > Quebec > Val David
Amenities:
Beach Free Parking Kitchenette Restaurant Spa Suites
Hotel Style:
Ranked #1 of 3 Hotels in Val David
Price Range: C$185 - C$424 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Chalets Chanteclair 3.5*
Number of rooms: 20
Official Description (provided by the hotel):
Chalets Chanteclair Resort –Four Stars, Luxury Swiss Chalets Cottages for rent in the Laurentians. Welcome to Chalets Chanteclair, are you looking for a charming gateway this season? You found it! Equipped with natural wood fireplaces, whirlpool baths and saunas, our Chalets Cottages for rent are warm, comfortable and relaxing. At Chalets Chanteclair Resort, combine fun with relaxation, our Chalets Cottages for rent are perfectly situated near the best downhill and cross country skiing in the Laurentians area as well as amazing snowshoe trails and snowmobiles. Massothérapie services are offered in the comfort of your very own Chalet Cottage, also our Chalets Cottages for rent in the Laurentians comes fully equipped to make your stay a pleasant one. Whether you are a couple, group of Friends or family, take advantage of our beautiful one to three bedrooms authentic Swiss Chalets Cottages for rent. Chalets Chanteclair offers you Chalets Cottages for rent in the Laurentians, directly on the Lakeshore of trout lake or nestled in the majestic mountains of the Laurentians. On site: private beach, swimming pool and tennis. Our Chalets Cottages for rent are strategically situated in Val-David and Ste-Agathe between Saint-Sauveur and Mont-Tremblant only 45 minutes from Montreal. In the heart of the Laurentians-Quebec-Canada. Our staff wishes you a wonderful season at Chalets Chanteclair. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Priceline and Hotels.com so you can book your Chalets Chanteclair reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Chalets Chanteclair Val David, Quebec

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing