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Crystal Springs Motel
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Reviews (394)
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All reviewskicking horse coffeehot breakfastfresh fruitevery morningoutdoor areablueberriesthe ownerhash brownsthe main highwayfrench toastsit outsidehome madetables and chairspatio furniturea great stayfamily runlittle gem
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Reviewed May 11, 2012

Good beds and a very clean room. Bathroom was immaculate but the sign said they would charge extra if I used the whirlpool tub. Room was small for two queen beds but the price was right for an overnight stay. The young man who checked us in was polite but not overly friendly.
Good value.

  • Stayed: April 2012, travelled with family
    • Value
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1  Thank Sandy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DebbkJames, Owner at Crystal Springs Motel, responded to this reviewResponded May 12, 2012

Thank-you for your nice review. The Jacuzzi tub is a $10 dollar upgrade in the low season in the rooms that are equipped with one. Many travelers are on a tight budget or never use the tub at all as they enjoy the Radium Hot Springs Pool, so we are able to offer a competitive discount by turning them off. Had you requested this service we would of been more than happy to turn it on for you.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 10, 2012

Hello Trip Advisor Friends :

We had to cancel our reservations due to circumstances, and the pleasant and caring attitude that we were the beneficiaries of when we called to do this was wonderful.

Empathy was expressed for our circumstances, and we were told that it is no problem to cancel. We were well ahead of their cancellation policies (which are very reasonable). Pleasant and caring....what more could you ask...

We hope to get there soon :)

  • Stayed: March 2012, travelled as a couple
    • Value
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4  Thank Rusty K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 11, 2012

We stayed in a family suite at this hotel and were very impressed. It contained a kitchenette, bedroom in the living area,a flip out couch and a separate bedroom - sleeps 5. The price of the suite was very reasonable for the quality of the room and the hotel was extremely quiet - a nice surprise. We also found the beds very soft and comfortable.The family that owns this hotel is very friendly and more than willing to assist you in any way. Fresh muffins and coffee are available in the office each morning. A pancake breakfast was served for free on Saturday mornings. The hotel is only a block from a playground and two blocks from the downtown area of Radium. It was nice to be so close to restaurants and amenities.

  • Stayed: April 2012, travelled with family
    • Value
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4  Thank superbeetlesrule
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DebbkJames, Owner at Crystal Springs Motel, responded to this reviewResponded April 12, 2012

Thank-you for your wonderful review. We need to mention that the patio pancake breakfasts only happen on warm weather long weekends. However, the coffee you can enjoy every morning at the Motel. Hopefully, we will see you again soon. Perhaps our renewed outdoor living space will be ready when you come!

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Reviewed April 10, 2012

best value in Radium The owners were great....rooms clean....great price !!

  • Stayed: February 2012, travelled as a couple
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1  Thank trickskier2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed February 29, 2012

We read the reviews and stayed at the Crystal Springs Motel. We were so impressed with the service, the cleanliness of the room, the Kicking Horse Coffee at the front desk, the great price and comfortable room and beds. We spent the day xc skiing at Nipika Mountain resort, a half hour drive into the park and then went for a dip in the hot springs (we purchased discounted tickets from the motel) and then came back to a cozy room and made any awesome dinner. Our dog Indy was a welcome guest at the motel for a minimal fee ($10) and overall, it was a great stay. There was even a playground right around the corner. We will be going back again real soon. Deb and her family are very friendly and helpful.

  • Stayed: February 2012, travelled with family
    • Value
    • Location
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    • Cleanliness
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2  Thank MountainGirl26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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