This place is great fun for adults and children. I have a different perspective as I have moved to the area and purchased an annual membership. When just going to the museum, it is great. I paid $135 for a family plus pass and it is worth it as I go often now. There is a big problem with communication between the Cine+ offers though as I was over charged by over $10 for the two adult tickets combo package. This resulted in me not enjoying the shows that much because I paid for the tickets knowing something wasn't quite right. I had read all the information online so I was taken aback by the $10 overcharge. We went to the shows which I have to say, the 3D quality is not that good and the poor visual quality through the glasses that have a disturbing glare that take away from of the beauty of the film. The documentary content was great, the facility was okay, not so great visually but excellent sound system.
After the movies, I went back to the box office to inquire about the overcharge. $10 is too much and it needed to be addressed. I was given a line about how the website had the wrong information on the pricing for members and there was no discount on the combo package for members. When I pointed out that that meant they charged members more money for the combo package than non members they said they would get back to me.
A week later, I received a phone message saying they changed the website and would give me complimentary tickets for the confusion.
There is actually more to the story but what I really want to say is watch out when going to the Cine+ movies especially if you are a member. If you show your a member, you actually get charged more on the combo than non members and the discount doesn't apply. Also, they say museum members enjoy VIP seating in the Cine+ theatre but the box office didn't know anything about that when I inquired.
I just wanted to take my husband out on a nice date and it turned into a long drawn out ordeal. If it was just a buck or two I might have let it go but it was a ten dollar overcharge on the price of tickets and I think that needs to be addressed for members.
So, in summary, I think the museum is an awesome place to hang out, look around and be entertained alone or with family. It is a beautiful setting and the displays are pleasing. I haven't done any research on information provided so I can't attest to the true educational quality but it's a nice place to go.
The Cine+ is not something I will ever pay for again. I am supposed to be receiving two complimentary tickets for the overcharge when what I really wanted was the over charge refunded to me. I would rather watch those documentaries on my own big screen tv at home or go to a regular 3D movie theatre.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.