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All reviews water slides pool area would stay again hot tub very clean hotel santa's village breakfast items snowmobile trip
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1 - 6 of 528 reviews
Reviewed March 8, 2020

We took a 2 nights stay during spring break for kids to enjoy the pool which is literally THE ONLY thing at this hotel since there is nothing else to do there. Even the pool is much smaller than the pictures.
The first night the pool was so overcrowded over its capacity that we could not get into the pool so we waited for the next day. However around late afternoon they suddenly closed the pool because a kid threw up and they have to clean it. However they only opened ot next morning. After breakfast (which was miserable as they did not even have the boiled eggs because as they said their chicken did not pond!!) We asked reception to allow us a later check out than the standard 11 am so that kids can get in the pool for a couple of hours to make up for the day before when it was closed but they refused and simply said it was not their mistake that a kid threw up!!!
Bottom line we paid for 2 night, couldn't get in that tiny pool and had to deal with very unprofessional staff...STAY AWAY by all means!! We will NEVER come back

Date of stay: March 2020
Trip type: Travelled with family
1  Thank 701yasminen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed February 7, 2020

The pool is about the best part of this hotel. The pool area has a hot tub and a slide. Best place to stay for the kids, but don't expect a good night sleep, the beds are so hard even the kids will complain. And then the pillows and breakfast are just as bad. Very clean hotel and cleaning staff are very nice.

Date of stay: January 2020
    • Value
    • Location
    • Sleep Quality
    • Rooms
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    • Service
Review collected in partnership with this hotel
Thank Dominique C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lyne M, Responsable relations publiques at Super 8 by Wyndham Sainte Agathe Des Monts, responded to this reviewResponded February 9, 2020

Dear Customer

Thank you for your review. We will look at your review and make the correction.

Thank you

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 22, 2020

Stayed on night for snowmobile trip ,
Snowmobiles are locked up at front door .
LOTS of breakfast items , seems a real hit with the kids
Nice clean place would stay again
Quite at night had great sleep

Date of stay: January 2020
    • Value
    • Location
    • Service
Thank chris_foley35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lyne M, Responsable relations publiques at Super 8 by Wyndham Sainte Agathe Des Monts, responded to this reviewResponded January 26, 2020

Dear Customer

Thank you for your perfect score.

It is very appreciate.

Have a wonderful day!!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 2, 2020

Will definitely return!!! We went to this hotel for a two day getaway with the kids. It is perfectly situated about ten minutes away from Santa's Village. The pool provides a fun area to relax and has a fabulous waterslide. The staff is helpful and pleasant. The rooms and premises are very clean.

Date of stay: December 2019
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank beaches72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed September 30, 2019 via mobile

We specifically booked the hotel for the pool and slide, to entertain the children. I was a little disappointed with it, because we had just come from a similar hotel, with a better set up. The pool was 85 deg (29 cel), which would be OK in summer, but it was a but chilly in late Sept. I checked with staff who said the temperature stays the same year round. The pool area has a vast array of overhead vents running through the building that were quite noisy. This was amplified by the fact its a large tiled room, so echos anyway. When the additional water features were turned on this also added to the issues of more white noise. Admittedly I'm a bit sensitive to excess noise, but I didn't encounter this the night before in an alternative venue with a pool and slide.

The suite room was very clean. It's showing some wear and tear on the edges, but nothing was unsatisfactory. The bed was firm. The breakfast was your typical free, North American style breakfast. Lots of beige and lots of sugary cereals.

Overall, the kids loved it and we didn't encounter any problems. However I wouldn't return because the pool didn't suit me for the reason as listed above.

Date of stay: September 2019
Trip type: Travelled with family
Thank rozinz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lyne M, Responsable relations publiques at Super 8 by Wyndham Sainte Agathe Des Monts, responded to this reviewResponded November 25, 2019

Dear Customer

Thank you for your review. We will look at it and make the correction if we need it.

Have a nice day!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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