From the reception staff to the housekeepers everyone here actually treats you like you are paying 400 a night for the room. A refreshing change. Everything is very clean and new. The kitchenette in the room is well stocked and a family could actually use it to feed themselves. also a nice change. Hot tube were almost always full of people, so maybe they need a couple more in the courtyard. Very handy location and great to ski right up to the front door. The only small problem we experienced was that we left behind a few items, including a toiletry bag with prescriptions and glasses in it. I have filed a report with the front desk but not heard back from housekeeping. If I wasnt having this problem this would be a 5 star review .