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“Would happily stay here again!”

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Tremblant Sunstar Condominiums
Reviewed 30 January 2012

Stayed for a weekend at Tremblant Lex Eaux.

Fantastic unit. Close to the village. Was nice to have the shuttle to take us to the village and even when we wanted to go early, the shuttle was on call. There was ample sleeping room for everyone. Some of our group skied and made use of the wonderful first track passes. Others who didn't loved the other free activities. Our only complaint is we didn't have enough time to do everything we wanted to! Overall a fantastic weekend and we're already planning a return!

  • Stayed: January 2012, travelled with friends
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Thank westcoastcutie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chateaubeauvallon, General Manager at Tremblant Sunstar Condominiums, responded to this reviewResponded 15 March 2012

Dear Guest,

Thank you for having chosen Tremblant Les Eaux via Tremblant Sunstar for your recent stay. I am very pleased that you enjoyed your winter experience at our condos. We look forward to greeting you again in the near future.

Sincerely, Françoise Reynier, General Manager

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60 - 66 of 98 reviews

Reviewed 26 January 2012

The condo we stayed in was perfectly nice, however what made this trip was the staff at the Chateau Beauvallon who checked us in. Nothing was too much trouble - they helped us with grocery shopping and with trips to and from the village. I unfortunately can't remember the names of the individuals, but the gentleman on reception on the afternoon of January 19th 2012 was fantastic, as was the valet on the 19th and on Sunday 22nd. I would definitely book with this company again.

  • Stayed: January 2012, travelled with friends
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Thank H W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chateaubeauvallon, General Manager at Tremblant Sunstar Condominiums, responded to this reviewResponded 15 March 2012

Dear Guest,

Thank you for sharing your experience with others regarding your recent stay at our Tremblant Sunstar condos. We take great pride in offering exceptional customer service and I am very pleased with the level of service which you received. I will be sure to pass along your great comments. We look forward to your return.

Sincerely,

Françoise Reynier - General Manager

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Reviewed 16 January 2012

We stayed in the Algonquin condo. Overall it was very nice. The condo was clean and nicely furnished. Very comfortable. I just have a few comments to make.
1. We had originally reserved a condo in a different building, a building closer to the pedestrian village. When I checked in, they gave us the condo in the Algonquin. They said they made the switch because the condo I had originally reserved had been sold. It wasn't a big deal but if you definitely want a particular building you should double check with them before arrival.
2. We could only get 2 sets of keys. We wanted 3 sets of keys, one for myself and my husband and 1 each for our 2 adult children so they could come and go as they pleased. So having only 2 sets of keys was a bit tricky. I was very surprised that they only had 2 sets because, in fact, the condo sleeps 6 people, and 2 keys for 6 people is definitely not enough.

Overall, I would still recommend the Sunstar condos. It was a good deal and a good location.

  • Stayed: January 2012, travelled with family
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1  Thank djs22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chateaubeauvallon, General Manager at Tremblant Sunstar Condominiums, responded to this reviewResponded 15 March 2012

Dear Guest,

Thank you for choosing Tremblant Sunstar for your recent stay. I have noted your comments regarding the keys and I will be certain to discuss the issue with my Director of Operations. We appreciate you taking the time to discuss your experience with others on Trip Advisor.

Sincerely,

Françoise Reynier - General Manager

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Reviewed 30 August 2011

The only tricky part is to know where to park to register... but one this part is over... everything goes smoothly. Of course you have to bring some of your own stuff when you rent a condo... don't expect to have pepper, salt, aluminum foil or this kind if things... plan a little bit in advance, or be ready to visit the supermarket and it is then perfect! Probably a very good experience during winter season as well!

  • Stayed: August 2011, travelled with friends
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Thank Roya_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 March 2011

We stayed at Sunstar Les Falaises during the U.S. Presidents break. The condo worked very well for us because we are all good skiers and could negotiate skiing through the woods to get almost to the base of le cabriolet lift, but I assure you that most people could not do that, so its not really ski-out. The condos are built into a cliff. This condo was certainly comfortable & adequate but the beds needed new pillows and the phone would not work to make local calls the vacuum was broken. This condo was one of their less expensive complexes. You can ski back into the condo at the end of the day. Check-in for the unit was miles away & not well marked so we wasted time finding it. The ski resort itself & mountain were great. Conditions were quite icy and it was cold but we are all die-hard skiers & we loved it. Sunstar boasts that guests can enjoy a free day at Club Aqua Source. It had a small indoor waterpark that was very crowded & noisy, an indoor jacuzzi and to our relief an outdoor jacuzzi for adults only. The free ice skating was a bust, no one could find where the skate loans were. "The rink" was just a very small flooded area next to the chapel which wasn't maintained

  • Stayed: February 2011, travelled with family
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3  Thank mamacita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 September 2010

Went to Mont Tremblant for a week on the family summer vacation and rented a unit from Sunstar in the L'Equinoxe section of this mountain resort.
Check-in was slightly delayed, but the staff was very warm and informative and the staff spoke English.
With a volume of outdoor activities in close proximity to this condo's location, the stay was fantastic. The condo was three floors and comfortably appointed.
No problems with any of the amenities, and the view from the infinity pool was fabulous - overlooks the valley.

  • Stayed: August 2010, travelled with family
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Thank ChiefJack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chateaubeauvallon, General Manager at Tremblant Sunstar Condominiums, responded to this reviewResponded 16 February 2011

Dear Guest,
Thank you for staying at L’Equinoxe via Tremblant Sunstar and for posting such a great review on Trip Advisor. We are delighted to hear that your experience was so positive and that you truly had a chance to take advantage of some of the wonderful activities available in Tremblant. We look forward to having you stay with us again in the future.
Sincerely,
Françoise Reynier – General Manager

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Reviewed 21 July 2010

We just came back from two weeks in Equinoxe 164-3. The condo was lovely, with a fabulous view and spacious for the 6 of us.
Sunstar on the other hand was a pretty awful rental agency. When we checked in it was not at all made clear to us what was included in our price i.e. trapeze or beach access and, when we did find out these things were available, we were given tickets by Sunstar that expired before our holiday ended. Perhaps Sunstar would be out of pocket for the tickets we used so it was in their best interests not for us to have them.... just a guess.
There were several things wrong with our (otherwise lovely) accommodation and on the four occasions when we called Sunstar we were promised a return call within 10 mins. No-one ever called us back or apologised when we called later to follow up. (Sunstar said that the water running out of the fridge and all over the kitchen floor was just "what fridges do". Hmmmm.)
We would return to Tremblant in a heart beat but will be sure to rent through a different agency next time.

Stayed: July 2010, travelled with family
1  Thank BermudaBunny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chateaubeauvallon, General Manager at Tremblant Sunstar Condominiums, responded to this reviewResponded 16 February 2011

Dear Guest,
Thank you for taking the time to share on Trip Advisor your experience regarding one of our Equinoxe condos. Your feedback is very important to us. I have forwarded your comments to my department heads and they have been acted upon. I am very sorry that you were not able to fully enjoy the complementary activities. I can assure you that it is in our best interest to issue the guests the tickets they are entitled too as it is one of the advantages of booking with Sunstar. We do hope to have the pleasure of welcoming you in the future so that you may see the friendly yet professional service we offer.
Sincerely,
Françoise Reynier – General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Tremblant Sunstar Condominiums

Address: 2001 Chemin Principal, Mont Tremblant, Quebec J8E 1S5, Canada
Phone Number:
Region: Canada > Quebec > Mont Tremblant
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #17 of 22 Speciality Lodging in Mont Tremblant
Price Range: $202 - $569 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Tremblant Sunstar Condominiums 3.5*
Number of rooms: 325
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Also Known As:
Tremblant Sunstar Condominiums Hotel Mont Tremblant
Tremblant Sunstar Condominiums Mont Tremblant, Quebec

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