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Reviewed December 25, 2020

Really enjoyed our stay at the hotel and the time spent in our rooms during Covid.
Our family travels extensively and this property is up there with our best experiences.
Service and friendliness from staff was awesome!

Date of stay: December 2020
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Thank gmoumouris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sophie Racine, Directeur général at Hotel Quintessence, responded to this reviewResponded January 27, 2021

Dear Mr. Moumouris,

We thank you for your for choosing Hotel Quintessence. Thank you for your wonderful comments. They were shared with the entire team. We look forward to welcoming you back!

With best regards,

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Reviewed December 9, 2020 via mobile

Overall, we enjoyed our two-day stay at this exquisite hotel. We loved our spacious room with the wood-burning fireplace and huge balcony overlooking Lake Tremblant. The king bed was extremely comfortable and the bathroom quite enormous. Water and chocolates each evening was a pleasant surprise. Also loved the Aveda products in the bathroom. The staff were consistently friendly and generally provided good service.
What’s not to like ? A few little hiccups were noted for this five star hotel: the room was extremely dry to the point my hair was full of static and on occasion when items were touched, I received a small zap; the bathroom shower tiles needed scrubbing as mold was noticed in the grout tiles; there was a stain on the carpet which should have been cleaned; and done if the furniture looked tired. As well, the food from the Bistro was very average and often served lukewarm. Due to Covid, we decided to have our food delivered to our room. Staff made several errors in the preparation of the food. Will comment on this in detail on their restaurant site.
Would we return? Not sure as we found the price point too high and at this price, we would expect everything to be perfect.

Date of stay: December 2020
Trip type: Travelled as a couple
1  Thank CarmenW317
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sophie Racine, Directeur général at Hotel Quintessence, responded to this reviewResponded January 27, 2021

Dear guests,

We thank you for your for choosing Hotel Quintessence. Thank you for your nice comments about the setting, as well as the amenities and service provided. They were shared with the entire team. We value your constructive comments about the detais provided and we regret about the dryness of the room. As for the stain on the carpet, we have made sure to clean it after your departure. We apologize for this oversight. Your comments about the food were addresed to our Chef. We are sorry to read that you might not consider to return to our hotel. Do not hesitate to contact me, or my Assistant (Delphine Elefante) for any future request of availability and rate.

With best regards,

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A Tripadvisor Member
Reviewed December 6, 2020

We stayed in the Clagette Cabin at Hotel Quintessence for our honeymoon and it was the most romantic, beautiful room I could ever imagine. The fireplace next to the bath tub is such an amazing treat after a day of skiing. And the housekeeping staff set up the firewood for us every night, so all we had to do was strike a match! We didn't miss the shower in the room at all because we visited the spa every night as well. Then you pop next door for an incredible meal at the hotel restaurant with a stunning view of the lake. The restaurant even has a back door with a little path that leads back to the cabin, so you don't have to walk through the hotel. Every single staff member we encountered was very friendly, professional and welcoming. We will return again every year!

Date of stay: December 2020
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Thank A Tripadvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sophie Racine, Directeur général at Hotel Quintessence, responded to this reviewResponded February 8, 2021

Dear guests,

We thank you for your for choosing Hotel Quintessence for a stay last December. Thank you for your nice comments about the Clagett's Cabin, perfect for honeymooners! Thank you for your nice comments about the service provided and our staff.
We look forward to welcoming you back each year for a special celebration!

With best regards,

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A Tripadvisor Member
Reviewed November 20, 2020

This hotel is by far the best hotel in Tremblant. Outstanding view and service. Located on the lake and right beside the village. All rooms, restaurant and spa are lake view. The best strategic location. Spotless clean. Staff is very polite and professional, friendly and always smiling. The hotel strictly respects the Covid protocols in terms of the rules for reservations and all the other aspects. The spa experience is a once in a lifetime experience and it is included in the room which is amazing. The massage treatments are not expensive at all. I didn’t book but I just compared the prices. I traveled with my teenage daughter and we both loved and enjoyed our stay. The other good thing about the hotel is that we did ‘t have to get out of the hotel for food. We enjoyed the bistro lunch and the restaurant breakfast in a relaxing environment with nice music and amazing view. Even though I kind of forced my teen-age girl to come with me on a trip but she ended up enjoying it. She loved the spa and then the whirlpool in our room. And as for myself I loved watching the sunset view in our room as well as while in the spa. The bed and the bedding were very comfortable. I slept through the night and nothing woke me up. We will definitely go back in summer. Thank you very much.

Date of stay: November 2020
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Thank A Tripadvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sophie Racine, Directeur général at Hotel Quintessence, responded to this reviewResponded February 8, 2021

Dear guests,

We thank you for your for choosing Hotel Quintessence for you past stay in November. Thank you for your wonderful comments. They are truly fantastic! They were shared with the entire team. We look forward to welcoming you back!

With best regards,

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Reviewed November 16, 2020

They did a wonderful job. Hotel was beautiful and staff were extremely helpful. Rooms were nice and big. Just a great trip.
Restaurant was also great. They didn't have vegan options on the menu but the chef was always willing to throw something together that was vegan, and both times I ate there, the meal he made was amazing.

Date of stay: November 2020
  • Trip type: Travelled on business
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Thank Voyage547253
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sophie Racine, Directeur général at Hotel Quintessence, responded to this reviewResponded February 8, 2021

Dear guests,

We thank you for your for choosing Hotel Quintessence for you past stay in November. Thank you for your wonderful comments. They were shared with the entire team. We will modify our menus and write that Vegan options are available.
We look forward to welcoming you back!

With best regards,

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