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Mont Tremblant Guided Zipline Tour
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Reviewed June 15, 2016

Let me first say, the ZipLine experience is Amazing!

We have never experienced something so thrilling like this before, but the reason I say "Warning," is because they have a VERY VERY SERIOUS mosquito problem, and they do not warn you about it like the way they should.

The 3 Star review is strictly for management, for their POOR decision to allow people to go on their Zip Line tours without properly warning them or at least providing some sort of bug spray or protection for purchase. Note to management: You're running a business. You can purchase mosquito nets in bulk and sell them to your customers for additional revenue. You will make it a much better experience for everyone.

At a minimum, they should at least sell bug spray. This would give us a chance at making this a memorable experience. Instead, the moment you reach the summit and step off the gondola, you're met with a swarm of THOUSANDS, yes THOUSANDS, of mosquitos that will fly into your clothing, hair, ears, nose, mouth, anywhere there's an opening, they will find it, and you will have to deal with it the ENTIRE time (3 hours).

Also, the Tour Guides use the tour as their chance to tell you about their views on the environment. So at each station the tour guide will halt the tour to tell you how you can save the world, which is totally fine for the Tour Guides wearing bug nets over their heads and arms, but for the rest of us, we are dancing around like we're on an episode of Naked & Afraid, trying to shew away the thousands of mosquitos trying to eat us alive. This is NO exaggeration!

One of the tour guides mentioned it's only bad for about a month of the summer, which intensified my anger that management would knowingly send people up multiple times a day without sufficient warning or providing some sort of defense. It's a shame, because this really is an amazing activity. I did it with my wife and two daughters, ages 12 & 14. See the pictures.

So PLEASE heed my advise, do NOT go on this tour, in the summer unprotected or this will be one of the most miserable experiences of your life.

Side note: The tour guides were really great. We don't hold them accountable for managements poor decisions. We loved our guides.

Date of experience: June 2016
9  Thank OliverMiami
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed June 13, 2016

This is one of the best zipline experience I had. We went in the fall season and the view was amazing with the different colors of maple leaves. Staff were professional and friendly. The ziplining part was also good, we were allowed to do different poses as we wished. Awesome activity at Mont Tremblant!

Date of experience: October 2015
Thank ExplorerAnge
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed June 2, 2016

This was a spur-of-the-moment event for three of us last weekend, and we had an amazing experience! Spectacular views, great guides, and fun for all! It was $129 per person for 3 1/2 hours. You can rent a GoPro and purchase the card if you choose ... great deal $30 split three ways instead of worrying about your cellphone. Very organized, and timely. Guides were informative, knowledgeable and helpful. Two in particular that I will mention are Luc and Hugo ... thanks again for a memorable experience! Highly recommend for all!

Date of experience: May 2016
Thank E8075KJkarenb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Emy B, Front Office Manager at Ziptrek Ecotours, responded to this reviewResponded June 17, 2016

Hi,

Thank you for this great comment, we are glad you enjoyed your experience with us.

If you wish to share your pictures you can identify #ZiptrekTremblant, we would love to see your pictures!

Have a great day,

-The Ziptrek Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 29, 2016 via mobile

Went there yesterday with my 21 year old son. It's 5 lines each with a different length and slope. The guides were very fun, especially our guide "Hugo". You could tell he genuinely loves his job and gave that little "extra" that separates an ordinary employee from extraordinary. Very knowledgable in the ecology and sustainability of our environment. The zip lines and equipment are the best I've ever done. Including Jurassic Park in Kauai and the zip lines in Park City. Highly recommend!!

Date of experience: May 2016
1  Thank RatherBeAtPowell
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Emy B, Front Office Manager at Ziptrek Ecotours, responded to this reviewResponded June 17, 2016

Hi,

We are thrilled to read this amazing comment. Thank you for sharing it.

Have a great day,

-The Ziptrek Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 21, 2016

First off - we went early May 2015. Totally forgot to write a review but it's still very fresh in my mind. My partner and I joined a group of 4. Honestly, this activity is for everyone. The 4 adults were in their later years but you can tell they enjoyed this type of thrill. I've done ziplining before in more unsafe conditions around the world; these guys know their stuff.

All the way to the top of the climb, the guides were sociable and really wanted to get to know you. The temperature was about 5 degrees this day. It had rained early morning. My partner and I went up with shorts and a t-shirt. We were kicking ourselves when we got to the top because it was snowing and the wind was blowing pretty hard. The jump my visibility was like 2m. My bf and I decided to jump first because we were freezing our butts off :)

Still they were very safe, and when we jumped off the platform, we FLEW! It was one of the most exhilarating feelings in my life. Maybe it was the fact we only could see a few meters ahead of ourselves, but I felt like I was superman flying. I forgot the cold. I was just overwhelmed by the thrill of it. I remember thinking, my face is frozen and rain/ice pellets were nailing me in the face, but it didn't bother me one bit. By the time we landed on the 2nd platform, I realized how cold we were. It was foggy now, not a winter blizzard like the top platform, and it was above 0, but we were shaking in our shoes. Thankfully, they had these awesome wool blankets ready for us to retain our heat.

We hiked to the next platform and reluctantly gave up the wool blankets. I wanted to fly like superman, but I was more likely to lose it. The second jump was even better. It was long and it was through the fog. It felt like i was jumping through trees at the speed we were going. We had a bit of the view, but I was having too much fun flipping upside down and doing the superman.

We def will be back again. I've told so many people about this experience and we are definitely coming back this year! Looking forward to it!

Date of experience: May 2015
1  Thank Arc-0108
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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