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Savings alert! 13% below average rates

The price you found is 13% lower than this hotel's average rate of US$85/night.

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Reviews (136)
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All reviewstakapuna beachgreat locationbreakfast servicetropical resortgardens are beautifulminute walkself caterexcellent cafeoil heaterkitchen facilitiesrestaurants barsbruce masonupstairs roomwill stay there againwalking distancefull kitchenbed was very comfortable
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6 - 11 of 136 reviews
Reviewed March 22, 2018

Stayed here for work and was a really a great experience. Proximity to lots of choice of restaurents, close to beach. Rooms are very spacious and well maintained. The whole property is very green and lush. I will stay again and probably even take my family for a holiday. Cooking facility in room also available.

Room Tip: Corner suites are very quiet.
  • Stayed: March 2018, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank Sudhesh H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed February 21, 2018 via mobile

Put here by work. Well not what I expected. Very hot and stuffy. Tricky sleeping. No aircon. But a fan was provided Bed felt soft as if an old mattress - felt weirdly propelled as if I would fall out when I turned over. Clean and tidy. Lots of hot water.
Next time it would be nice not to be locked out at 21:00 and it would have been good to see someone when I checked out.

Stayed: February 2018, travelled on business
1  Thank Joanna C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emeraldinn, Manager at Emerald Inn, responded to this reviewResponded February 24, 2018

Thank you for your post Joanna. The beds were all replaced within the last 12months, however I will check to see if there is a problem in the room you occupied.
The weather has been particularly humid and I am sorry we do not have air con at the Emerald Inn.
Our office hours have always been 7am - 7pm on week days and we have found this has proved to be adequate for our guests.
We did receive the request for two duvets to be in your room. Sometimes we are not given accurate arrival details. We would be happy to make other arrangements for you if necessary for your next stay.
Thank you again Joanna

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 15, 2018

Stayed here for work and was pleasantly surprised. Very close to the main strip of Hurstmere Road (restaurants/bars) but felt secluded and private. Good size rooms for the price and good restaurant recommendations from the staff at the counter. Will stay there again.

  • Stayed: December 2017, travelled on business
    • Location
    • Rooms
    • Service
Thank Dylan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emeraldinn, Front Office Manager at Emerald Inn, responded to this reviewResponded January 17, 2018

Hello Dylan,

Many thanks for your review! We enjoyed having you at the Emerald Inn and hope to see you back in the near future.

Kind regards,
Emma
Emerald Inn Reception

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 1, 2018 via mobile

This is a lovely place to stay, close to the beach, also close to Takapuna's restaurants, cafes and shops. The rooms are spacious, well equipped, and comfortable. The better ones look onto the interior courtyard, the studios look onto The Promenade which can be noisy.
There are a few minor niggles: some coat hangers which don't detach, making them frustrating to use. Cleaners who come early, and tend to walk in unannounced. Wifi to which you have to log on every day. But these are minor. This is a lovely place, and a great location.

Stayed: December 2017, travelled as a couple
Thank James B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emeraldinn, Front Office Manager at Emerald Inn, responded to this reviewResponded January 17, 2018

Hi James,

Many thanks for leaving your review! We are always looking for ways to improve our guests' experiences and appreciate your comments very much. We hope to see you back at the Emerald Inn soon.

Kind regards,
Emma
Emerald Inn Reception

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Reviewed December 17, 2017

This hotel is just 100 meters from Beach and rooms are of perfect size with small kitchen and dining with it. There are many restaurants and bars around the hotel, at just two mins walking distance. The owner of the property was fabulous and caring.

  • Stayed: November 2017, travelled on business
    • Value
    • Cleanliness
    • Service
Thank Bhupindersaggu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emeraldinn, Manager at Emerald Inn, responded to this reviewResponded December 19, 2017

Thank you for taking the time to review. It was lovely to see you again and we look forward to your next visit. Hope you had a good flight home. Merry Christmas to you and very best wishes for 2018.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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