The customer service we got at reception was AWFUL. They gave absolutely no information and everyone was walking around the museum lost looking for stairs elevators, bathrooms and where the heck to start. While the information and subject matter are interesting, this museum is laid out like garbage. All over the place. Also, charging customers $2 for a guide to the interpretive trail after they just paid $15 is ridiculous. Just put some signs out explaining what's up or give the info for free online or something. Wouldn't recommend going here because of our poor experience.