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“Outstanding Hotel” 5 of 5 bubbles
Review of Hampton Inn & Suites Langley Surrey

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Hampton Inn & Suites Langley Surrey
Ranked #1 of 18 Hotels in Surrey
Certificate of Excellence
Del Rio, Texas
1 review
“Outstanding Hotel”
5 of 5 bubbles Reviewed 5 June 2012

I stay here eveytime I come to the Area.. There simply isn't a friendlier staff anywhere...

Carla, Carrie, Mickey, Madison and the HouseKeeping Staff all extremely friendly.. Love coming here...

Rooms are always super nice..

Kenny

Stayed June 2012, travelled on business
Helpful?
Thank kmais64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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614 reviews from our community

Traveller rating
    403
    167
    27
    10
    7
See reviews for
264
96
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182
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (74)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Korean first
  • Portuguese first
  • Spanish first
  • Any
English first
Winnipeg, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 4 June 2012

I stay at this hotel frequently when visiting the Vancouver area. The staff are exceptional - friendly and always willing to help. They make a point of stopping to say hello and make you feel more than welcome...I love the beds! The linens are extremely cozy - I can't wait to crawl under the covers at the end of a busy day...

Room Tip: Request a room at the front of the hotel to avoid the sound of the trains at night
See more room tips
  • Stayed June 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Lynn P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Powell River
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 3 June 2012

Complimentary breakfast, complimentary wifi, very well equipped, clean and modern. Only negative is the paper cups! Would be nice to have at least a couple of glasses.

  • Stayed June 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Bridget A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lethbridge, Canada
Level Contributor
478 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 244 helpful votes
4 of 5 bubbles Reviewed 29 May 2012

There really isn't much to either complain about or be excited about this hotel. It's a perfectly nice, modern, clean and decent hotel, but there are some drawbacks which keep it from being a glowing review. On the plus side, it seemed quite clean (and I pulled the beds apart looking for traces of bedbugs as is my usual custom) and everything in the room was in good shape and functioning well. The service is also very friendly and competent. The problems are primarily the location. Unless you have something to do in Langley there is not much there to do and unless you have your own car, you are at the mercy of a very poor bus system. Once you get tired of the nearby mall the nearest center of retail and commercial activity is many miles away. The breakfast is actually sub par and if you don't take into consideration the "DIY Waffles" the rest of the food is ick. Cardboard pancakes, plastic bacon, and baked goods that were hardly fresh. When you consider the aspects which detract from this hotel, the price is fairly exorbitant. There are a lot of hotels that are somewhat equivalent to this one but in far better locations closer to the city (and with better food) for this kind of money.

Room Tip: Choose the rooms at the back facing the self-storage area as they are more shielded from the traffic...
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  • Stayed May 2012, travelled on business
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank metaungulate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alnoor T, General Manager at Hampton Inn & Suites Langley Surrey, responded to this review, 6 June 2012
Thankyou for staying at our hotel, and was sorry to learn that you found our hotel expensive, however if you are value conscious we have standard rooms that are priced less than our studio or one bedroom suites. Our rates range from a standard room up to a one bedroom suite. The rate includes a Complementary Hot Breakfast , high speed internet - choice of wired or wireless, Our internet is also powered with a fibreoptic line. Your comment is very important yet our rates have been the same for the last 2 years.
The complementary Breakfast features fresh & healthy options such as fresh fruits ( apples, oranges and bananas), Hard boiled eggs,and very soon oatmeal. Thanks for letting us know that some of the breakfast items were not fresh. We will have to work harder to make sure they are fresh for every guest.
For families we have an indoor water slide which is provides addtional value for guests with families. My staff and I will have to work even harder to earn your business as we have set high expectations from our guests as Trip Advisor has our hotel listed under Canada's Top 25 Bargain Hotels. Once again , I thank you for taking time for letting me know about your stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver, British Columbia, Canada
1 review
5 of 5 bubbles Reviewed 24 May 2012

Im residing at this hotel for a few weeks, and so far the first week has been amazing! The staff are so nice and friendly, and the service is amazing. They're preparation for the breakfasts in the morning are superb. I have noticed they go to great lengths to change it every morning and accommodate everyone needs. Roslyn does a great job of making sure everyone is happy and everything is filled up. The cleanliness, facilities and building its self are fantastic. I would recommend to anyone to stay here, it really has been a very comfortable and enjoyable home away from home.

  • Stayed May 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Carla E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pickering, Canada
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 18 May 2012

Had a quick one night visit but got treated really well. Roselyn knows how to treat guests very well.

  • Stayed May 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Doug2288
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kamloops
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 10 May 2012

My wife and I have travelled extensively and stayed at this Hampton May3-9th 2012.. We found the staff to be outstanding, and very friendly. Everything was clean, and the property was in excellent condition. Jodi at the desk was very helpful.

  • Stayed May 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank tanyashawn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites Langley Surrey

Property: Hampton Inn & Suites Langley Surrey
Address: 19500 Langley Bypass, Surrey, British Columbia V3S 7R2, Canada
Phone Number:
Region: Canada > British Columbia > Surrey
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Surrey
#1 Family Hotel in Surrey
#1 Romantic Hotel in Surrey
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn & Suites Langley Surrey 2.5*
Number of rooms: 96
Official Description (provided by the hotel):
We are honored that our guests have praised our service that put us in a prestigious group of hotels....TripAdvisor's "TOP 25 hotels in Canada" three years in a row. For 2016 we were honored to be amongst the TOP FAMILY HOTELS IN CANADA. We are the only hotel in Surrey/Langley that has a Giant Indoor Water Slide that soars 3 stories high. Perfect for those Family Getaways, or just an overnight stay. For extra room, stay in our one bedroom suite with full kitchen and reward yourself with a private room. You and your entire family will also enjoy our complementary hot breakfast buffet served every morning from 6 am to 10 am. A complimentary robust Wifi internet is included in your stay. We are conveniently located near largest shopping centers in metro Vancouver with abundance of restaurants and eateries nearby. Only 30 minutes from USA border and 45 minutes from heart of Vancouver and ferries to Victoria. Enroll in our Hilton HHonors Frequent stay program and enjoy discounts only available directly through our website. We look forward to having you visit us soon. When you stay with us, you are like family. If something is not right with your stay, we don't expect you to pay. It is backed up by our 100% Satisfaction Guarantee. ... more   less 
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Also Known As:
Hampton Inn And Suites Langleysurrey
Hampton Inn & Suites Langleysurrey Hotel Surrey
Hampton Inn Surrey
Surrey Hampton Inn

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