We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Horrible staff”

No photo provided
Got a photo?
Add it.
Berry's Frozen Yogurt & Ice
Ranked #12 of 13 Dessert in West Vancouver
Restaurant details
Reviewed 14 May 2017 via mobile

Went for Mother's Day ice cream. Staff was rude, unhelpful and sarcastic. After she refused to discuss ingredients (we have an allergy in the family) and refused to make a soft serve without fruit (everywhere else with the same machine can do it). She sarcastically wished us to have a good Mother's Day. Unbelievable! We went in for ice cream and would have bought vanilla despite her attitude problem with the yogurt and ingredients but she then turned her back to us and began walking away from the counter. We left empty handed. I've never written a bad review in my life .... but this place is awful. That server should be fired. Or at least trained to say, "I'm sorry, we don't offer that but we do have xyz option".

Thank CogDiss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (4)
Traveller rating
Traveller type
Time of year
Language
Reviewed 15 September 2016 via mobile

Ordered a single scoop (not a waffle cone) for $3.75. Was literally a single scoop placed on top of the cone. Ice cream was good, but terrible value.

Thank elnormous
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 May 2016

I had a fruit smoothie while my companion had the fruit sorbet. Delicious! It is all blended fresh for you.

Thank Where_to_travel_next
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Berry's Frozen Yogurt & Ice also viewed

West Vancouver, British Columbia
West Vancouver, British Columbia
 
Horseshoe Bay, West Vancouver
West Vancouver, British Columbia
 

Been to Berry's Frozen Yogurt & Ice? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing