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Barbara B

Not a healthy place to stay at.

2.0 of 5 bubblesReviewed Sep 5, 2023
I was so disappointed. We stayed in the Annex and the room itself was okay, but there was a very bad moldy and mildew smell. When we got home, our clothes still had the smell on them. I have allergies and asthma, which hasn't bothered me in years, and I was sick with it for 2 days. I don't know if the smell was in the rugs, walls, or coming from the Jacuzzi but it was very strong from the time we opened the door. Having the windows open didn't help. It was a charming place to look at, and all the out buildings were nice. It was very disappointing to say the lest and we paid a lot of money for our 2 nights. Maybe the other accommodations were okay, but not ours.
Date of stay: September 2023
Trip type: Travelled as a couple
2.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Isaiah Tubbs, Guest Services / Front Office at Isaiah Tubbs Resort, responded to this review
Responded Jul 8, 2024
Dear O367SSbarbarab,

Thank you for your past comments and feedback regarding your experiences at Isaiah Tubbs Resort. We truly appreciate your insights and are grateful for your continued support.

We are excited to announce that Isaiah Tubbs Resort is now under new ownership. While changes may not be immediate, we want to assure you that we are fully committed to enhancing Isaiah Tubbs Resort and its offerings. Our dedication extends not only to improving our facilities but also to continuing our support for Prince Edward County, a place we are proud to call home.

Thank you, and we look forward to the opportunity to welcome you back again in the near future.

Warm regards,

Isaiah Tubbs Resort
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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7 - 12 of 603 reviews
Reviewed September 5, 2023

This resort is in need of major renovations. The rooms are poor to say the least. Shower is not designed for a 6'1" and requires major cleaning. The sink faucet is so corroded you do not want to even touch them. The furniture must have been purchased in one of the roadside ANTIQUES shops. The curtains and windows are dirty. When leaving our room there was a pond with a condemned bridge, good thing because your sure didn't want to fall in the BLUE water. We went to the restaurant on site called the Restaurant on the Knoll. Only upon entering this establishment did we notice that there was a notice advising guests that due to an elevated lever of Nitrate in the water, it was recommended not to consume the water. Not only would you expect to be notified when checking is, but they didn't provide bottles of water and they charged $4 for a bag of ice the size of the ice bucket provided. We unfortunately dined at this establishment, which I do not recommend. They ran out of food, we asked for 4 different options and each were not available. We felt bad for the waiter as he just didn't know where to place himself. We overheard that the owner has never run a restaurant, NO KIDDING. Apparently staff have mentioned that this place is up for sale. I sincerely hope that the new owners put a serious amount of money to renovate as it is situated in an ideal location. Do not expect a pristine beach. Access to the water is rock and sand with a nice algae border.

P.S. If you don't mind dining with SPIDERS this is the place for you.........

Room tip: If you want to obtain a parking pass go on line to Parks Ontario for reservations.
Date of stay: September 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
1  Thank Katherine P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Isaiah Tubbs, Guest Services / Front Office at Isaiah Tubbs Resort, responded to this reviewResponded July 8, 2024

Dear Klaz4326

Thank you for your past comments and feedback regarding your experiences at Isaiah Tubbs Resort. We truly appreciate your insights and are grateful for your continued support.

We are excited to announce that Isaiah Tubbs Resort is now under new ownership. While changes may not be immediate, we want to assure you that we are fully committed to enhancing Isaiah Tubbs Resort and its offerings. Our dedication extends not only to improving our facilities but also to continuing our support for Prince Edward County, a place we are proud to call home.

Thank you, and we look forward to the opportunity to welcome you back again in the near future.

Warm regards,

Isaiah Tubbs Resort

P.S. The spiders received eviction letters, and are no longer onsite.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 28, 2023

Pleasantly surprised, despite all the negative reviews. Our room was located in The Inn, and although dated, it was very clean. Nice fresh towels and toiletries. Bed was very comfortable, and air conditioning worked with no problems. We had a nice little porch to sit on outside our room during the day. The beach was clean.

Date of stay: August 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Lori_D_11
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Isaiah Tubbs, Guest Services / Front Office at Isaiah Tubbs Resort, responded to this reviewResponded July 8, 2024

Dear Lori_D_11.

Thank you for your past comments and feedback regarding your experiences at Isaiah Tubbs Resort. We truly appreciate your insights and are grateful for your continued support.

We are thrilled to hear that you enjoyed the beach and outdoor spaces. We are very fortunate to be surrounded by such an amazing area, and hope to welcome you back again to enjoy.

We are excited to announce that Isaiah Tubbs Resort is now under new ownership. While changes may not be immediate, we want to assure you that we are fully committed to enhancing Isaiah Tubbs Resort and its offerings. Our dedication extends not only to improving our facilities but also to continuing our support for Prince Edward County, a place we are proud to call home.

Thank you, and we look forward to the opportunity to welcome you back again in the near future.

Warm regards,

Isaiah Tubbs Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 23, 2023

This is the first hotel room I've ever written. We have stayed here previously but for the price of $300 a night, you would expect them to at least have some WIFI service. We were told to park at the main office and connect to the cell phone tower and then walk to our room to stay connected. Lol. As soon as you walk 2 feet away you lose service.

Date of stay: August 2023
Trip type: Travelled as a couple
Thank FarAway785513
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Isaiah Tubbs, Guest Services / Front Office at Isaiah Tubbs Resort, responded to this reviewResponded July 8, 2024

Dear FarAway785513,

Thank you for your past comments and feedback regarding your experiences at Isaiah Tubbs Resort. We truly appreciate your insights and are grateful for your continued support.

Your feedback about the wifi was appreciate and we have made such great improvements to this. Hearing directly from our guests is extremely important so that we can improve upon our services and amenities.

We are excited to announce that Isaiah Tubbs Resort is now under new ownership. While changes may not be immediate, we want to assure you that we are fully committed to enhancing Isaiah Tubbs Resort and its offerings. Our dedication extends not only to improving our facilities but also to continuing our support for Prince Edward County, a place we are proud to call home.

Thank you, and we look forward to the opportunity to welcome you back again in the near future.

Warm regards,

Isaiah Tubbs Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 15, 2023

The water is not drinkable. I was not told when I booked or when I checked in. There was a sign over the sink. The bathroom has mildew stains, grout is not clean. The TV has only boring cable. No ability to log into Netflix or Disney. No Bluetooth or operating hdmi cable. The cable doesn't work well. Slow wifi. Ice is $4 per bag, there are no ice machines, not that you could use ice from resort water source. Our room has a door in the floor over a staircase and a ladder to a useless empty loft. There is only one pillow on the bed. The restaurant has limited service, not open Mon or Tuesday. This is not a full service resort. All the buildings are rundown, shabby and tired feeling. The "beach" is rocky, so no barefoot in the sand. Do not stay here. Overpriced. I will never come back. Very disappointing.

Date of stay: August 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Go54170232480
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Isaiah Tubbs, Guest Services / Front Office at Isaiah Tubbs Resort, responded to this reviewResponded July 8, 2024

Dear Go54170232480,

Thank you for your past comments and feedback regarding your experiences at Isaiah Tubbs Resort. We truly appreciate your insights and are grateful for your continued support.

We are excited to announce that Isaiah Tubbs Resort is now under new ownership. While changes may not be immediate, we want to assure you that we are fully committed to enhancing Isaiah Tubbs Resort and its offerings. Our dedication extends not only to improving our facilities but also to continuing our support for Prince Edward County, a place we are proud to call home.

Thank you, and we look forward to the opportunity to welcome you back again in the near future.

Warm regards,

Isaiah Tubbs Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 7, 2023

the resort seemed well maintained and clean. rooms were rustic/country style but new, fixtures and mattress seemed new and the rooms were very clean, even public restrooms never had a bad smell or seemed poorly stocked/not clean.

the beach area is adequate, however there is one section where the fire pits are that people who were not even staying at the resort would come to. there were people pulling up with their cars and using the resorts amenities without having actually staying there, not a big deal but if your going to charge people 300$+ a night then expectation is that the property remain exclusive to paying customers. good landscaping and staff were friendly. wish the place had more amenities and activities like a store, things for kids to do. the beach was 70% sand 30% pebbles but the water is very shallow even going far into water making it good for families with young kids. i would go here again simply because of the cleanliness of the rooms which i cant say the same about other resorts in this area we have been to.

Room tip: go for the cottages or rooms close to the beach they seem more convenient and worth the extra cost. dont rely on the on site restaurant
Date of stay: August 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Sam K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Isaiah Tubbs, Guest Services / Front Office at Isaiah Tubbs Resort, responded to this reviewResponded July 8, 2024

Dear samkG8106WL,

Thank you for your past comments and feedback regarding your experiences at Isaiah Tubbs Resort. We truly appreciate your insights and are grateful for your continued support.

We are excited to announce that Isaiah Tubbs Resort is now under new ownership. While changes may not be immediate, we want to assure you that we are fully committed to enhancing Isaiah Tubbs Resort and its offerings. Our dedication extends not only to improving our facilities but also to continuing our support for Prince Edward County, a place we are proud to call home.

Thank you, and we look forward to the opportunity to welcome you back again in the near future.

Warm regards,

Isaiah Tubbs Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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