Really nice hotel, friendly reception staff, spacious rooms, nice pool, this is a larger hotel 600 plus rooms. it as a lot of charm, the reception staff are friendly and accommodating. however the cleaning staff are another story!!!. we stayed here for 7 days from sept 25th 2017 to Oct 2 2017. the cleaning staff were very lazy and did not clean, they made our beds daily and put clean towels in however they did not clean bathroom, vacuum, wash down tables from spills or remove garbage's. Did not leave clean cups or glasses or refill shampoos or soap, left clean towel folded on floor of wet shower stall?? knocked on door even with do not disturb sign on door. Did not communicate well in Dutch or English (didn't understand either language) and were kind of rude. Keep in mind this is not a cheap hotel and is classified as a 4+ hotel so I expected that they would at least clean the bathroom or clean up spills on the tables. I didn't expect clean sheets or vacuuming daily but they only did that once not 4+ service at all. We left good tips for the first 3 days but stopped after that as they did not do a good job at all. this hotel has a huge parking lot but extremely hard to find parking as they do park and fly and it is easily accessible to airport. also the meals we great but very pricey and room service prices changed for same thing ordered daily???. got a bit of a surprise upon checkout when the said I had a bill for 29 euro! said it was for city tax but that was already paid, then they said it was for room service and I explained we paid with cash and credit card, so then they told me oh it was for room service calls!!! really what hotel charges you for room service calls?? after I questioned the charges they said oh sorry it was a fault on their computer system and decided not to try and scam me for the calls. My advice is go down and order your food and bring it up yourself as room service is quit a bit more than the same item in the restaurant . and pay attention to you bill. if they can scam you they will!!! I did really like this hotel , I would recommend it and I would return but I would defiantly pay attention to all my expenses. all in all I would return but I will be cautious next time.
- Official Description (provided by the hotel):
- Centrally located, a stone's throw away from the Schiphol Airport and close to the centre of Amsterdam, you will find luxury, comfort and hospitality with us. Because of its ideal location our hotel is easily accessible by car, public transport or by the free shuttle service. Our hotel offers generous parking spaces, where you can park your car free of charge during your stay in our hotel. Our friendly staff members, the generous, luxurious rooms, suites and many amenities will make you feel at home straight away.We're looking forward to welcoming you in Hotel Schiphol A4! ... more less
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- Also Known As:
- Schiphol a4 Hotel
- Schiphol a4 Hoofddorp
- Van Der Valk Hotel Schiphol Haarlemmermeer