I’m in The Netherlands weekly so I know just how bad Dutch customer service can be. This is particularly true of hotels around the airport where staff seem to specialise in hiding from customers or sneering when they comment on being ignored.
However I’m a bit of a fan of Van Der Volk Hotels. They can be quirky, either ultra-modern or somehow stuck in a 70’s time warp. They seem to be frequented by people who are either 8 or 80, I know that’s not true but it seems that way. The upside is service is good in them and it they always are well managed and each one has its own freedoms. They are not a generic chain.
The A4 Airport is in a motorway layby and has all the charm of a service station. It is chaos as large groups of Chinese tour groups check in or out at all hours or school trips use it as a staging post for a tour. However it all works very well.
The rooms are large comfortable and have fast Wi-Fi. The shuttle from the airport is on time and large. Note others are too small. Staff are always very customer focussed.
The large dining area seems to be split into one side buffet for the tour groups and al la carte on the other. The food is good, and if you like carbs you will love it. They give you a lot. As a regular they could change it or have some specials on. The serving staff look like they have come direct from school but they are always very good.
For the airport unless you want to pay a fortune at the Hilton, this or the Citizen M are the best choices.
- Official Description (provided by the hotel):
- Centrally located, a stone's throw away from the Schiphol Airport and close to the centre of Amsterdam, you will find luxury, comfort and hospitality with us. Because of its ideal location our hotel is easily accessible by car, public transport or by the free shuttle service. Our hotel offers generous parking spaces, where you can park your car free of charge during your stay in our hotel. Our friendly staff members, the generous, luxurious rooms, suites and many amenities will make you feel at home straight away.We're looking forward to welcoming you in Hotel Schiphol A4! ... more less
- Reservation Options:
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- Also Known As:
- Schiphol a4 Hotel
- Schiphol a4 Hoofddorp
- Van Der Valk Hotel Schiphol Haarlemmermeer