First off, the positives! Superb location and the staff were friendly. The room was clean and quiet, unfortunately, that's where it ends. This hotel is quirky at best and although I realize there are going to be some compromises when booking an older hotel, I don't believe you should have to compromise on quality. The room was small and dark, the bedrooms tiny. The double bed was comfortable but the two singles were so hard it was like sleeping on a board. We booked at two bedroom apartment but the bathroom could only be accesed via one of the bedrooms (not advertized), very inconvenient in the middle of the night! We had no wifi, I mentioned it to the lady on reception who was very polite but she just told me, it was working yesterday and she would try to reboot it! I understand connection can be spotty in the mountains but again feel this should be mentioned when booking. If a hotel asvertizes wifi, then I expect to get wifi. The TV only had one channel and the picutee was poor quality. This would not have been a problem if we'd picked a sunny weekend for our stay but unfortunately it rained heavily so it would have been nice to have some internet and TV to kill the time.
- Official Description (provided by the hotel):
- Designated a Charming Inn of Alberta, Crandell Mountain Lodge is a rustic and quaint property that, with no telephones and few TV channels, feels like a true getaway. Guests receive complimentary use of the outdoor BBQ and access to the local Recreation Center. Choose from standard, deluxe, kitchenette, or the “Bear’s Den” that has a king size bed, fireplace and in-room jetted tub; it’s a favourite among our guests. The Crandell Mountain Lodge is a jewel within itself; with a feeling of a country bed and breakfast and the comfort of a lodge. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Travelocity.ca, Cancelon and Priceline so you can book your Crandell Mountain Lodge reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Crandell Mountain Hotel Waterton Lakes National Park
- Crandell Mountain Lodge Waterton Lakes National Park, Alberta