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“Clean and comfortable”

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Crandell Mountain Lodge
Calgary, Canada
Level 3 Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Clean and comfortable”
Reviewed 8 August 2016

I've stayed twice now at this hotel and it's always been very nice. The decor can be a bit dated, but the rooms are clean, spacious and well-appointed. My husband and I went for a Deluxe Queen suite, which was well worth it as the room was huge and included a fireplace (not working while we were there however), fridge, microwave and small table with two chairs. Our suite was on the second floor and overlooked the front parking lot and street, which we thought might be a problem with noise, but we had no issues.
I would recommend that if you do have concerns about noise from other units that you make sure to get a second-floor room. We did hear the occassional noise from below and beside our unit, but I suspect if you were on the lower level it would be louder.
Also note that the rooms do not have phones and there is limited television reception. The wi-fi worked well though so as long as you don't mind using a mobile device for calls & other information it will work well.
The hotel itself is less than a 10 minute walk from the centre of town, which I found quite convenient. Overall I enjoy staying at the Crandell and will stay here when I find myself in the area again!

Room Tip: Second-level rooms have less noise from ajoining rooms above.
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  • Stayed June 2016, travelled as a couple
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    • Sleep Quality
    • Service
Helpful?
Thank bajahuma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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232 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Level 5 Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 150 helpful votes
Reviewed 6 August 2016

We stayed at the Crandell Mountain Lodge on August 2, 2016. All we needed was a quiet, clean place to stay in Waterton so that we could get an early start on a hike the next day. The lodge provided exactly that. It wasn't the lap of luxury, but it wasn't the worst hotel we've ever stayed at either. For $200 CAD, we got a good night's sleep in a clean room at a quiet lodge.

Check-in was seamless, and the front desk staff were extremely friendly, offering us delicious home-made cookies. They even asked us what our plans were and if we needed any advice on the area. We were able to park in the small parking lot right in front of the hotel, which was great since we ended up parking very close to our room, which was on the first floor. I believe there are two floors of rooms.

The room itself had a soft bed, a fridge, a microwave, and a shower & a tub. Everything worked perfectly except the wi-fi, which worked about 50% of the time. Reception in Waterton tends to be "dicey" because of the mountains, so we wouldn't blame this on the lodge, as we have challenges with Wi-Fi everywhere in town.

Because Waterton is a small town, we were able to find a breakfast place very close by in the morning.

Overall, if you're looking for a no-frills friendly place to get a good night's sleep, Crandell Mountain Lodge is a good bet. If you're looking for a bit more luxury or a place a bit closer to the main street where the shops and restaurants are, you're better off choosing another spot in town. For us, the lodge was just fine and we would recommend it.

  • Stayed August 2016, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank MonkeyAndBaboon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waymarker, Public Relations Manager at Crandell Mountain Lodge, responded to this review, 11 August 2016
We appreciate you taking the time to write us a review and it's great to hear you found our accommodation to be exactly what you needed for your stay in Waterton. No frills is exactly what we're all about, just a simple, quiet and cozy accommodation. We appreciate you understanding the ongoing internet issue in Waterton, which should be fixed soon as the town works out all the kinks in the newly installed fiber optic lines. We hope you enjoyed your time spent in Waterton, and hope to see you again on your net visit.
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Calgary, Alberta
1 review
Reviewed 29 July 2016

Nice little lodge, very clean and comfortable. Great mattress! Farther away from middle of town than other options but it's a small place so that's not an issue if you don't have any mobility issues.

Nice patio with tables and chairs out front if you want to lounge outside of your room in nice weather. The room was cool enough with the ceiling fan and window open. Overall, a great option that is quite affordable. We stayed on the Canada Day long weekend and the pricing was affordable and we were very happy with the experience.

  • Stayed July 2016, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kdot497
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waymarker, Public Relations Manager at Crandell Mountain Lodge, responded to this review, 30 July 2016
We're so glad you enjoyed your time staying with us! We hope to see you again soon.
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Bellaire, Texas
1 review
Reviewed 28 July 2016

This little place is a jewel! I was skeptical and was even more so after finding out our room was in the highway side. But...extremely friendly, extremely clean, extremely quiet! We got lots of tips during check-in - -- saw bears exactly where he suggested we drive --- and enjoyed a nice dinner on the square. We had to depart before the office opened but there was a lady who saw us through the door window and she opened up and checked us out, before 7. (Office opens at 8 I think) I would recommend this to everyone!

  • Stayed July 2016, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Roadtriptraveler2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waymarker, Public Relations Manager at Crandell Mountain Lodge, responded to this review, 30 July 2016
Thanks for writing us a review! We're so glad we beat your expectations, and that our staff was able to provide with with some local knowledge of the park. Sounds like you had a wonderful time exploring Waterton,we hope to have you back again the next time you visit.
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Edmonton
1 review
Reviewed 28 July 2016

Excellent place for families with kids , very friendly staff I recommend this place for everyone who are planning to visit waterton lakes national park . Rooms are very clean they have a stove , fridge ,kettle Nand all other basic facilities .

  • Stayed June 2016, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sherin1982m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Regina, Saskatchewan
1 review
Reviewed 28 July 2016

We thoroughly enjoyed our stay at the lodge, it was easy walking distance to downtown. Nice cozy feel to the room, with patch work quilt on the bed, reading material. Clean rooms. Nice deck to sit on in the evening. Friendly staff. Fresh baked cookies on our arrival.

  • Stayed June 2016, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LuckyTraveler001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Allentown, Pa.
Level 4 Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 24 July 2016 via mobile

Stayed for two nights in July 2016. Amenities were average and a tad dated but that was more than overcome by personable, helpful and genuine service by the exceptionally friendly gentleman at the front desk. He went out of his way to assist us and did so with a smile. That's worth do much these days. Highly recommended!

Stayed July 2016, travelled with family
Helpful?
Thank BeyondScrapple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waymarker, Public Relations Manager at Crandell Mountain Lodge, responded to this review, 30 July 2016
It's so great to hear our staff made your experience memorable, we appreciate you writing us a review! Hope to have you back again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crandell Mountain Lodge

Property: Crandell Mountain Lodge
Address: 102 Mountview Road, Waterton Lakes National Park, Alberta T0K 2M0, Canada
Region: Canada > Alberta > Canadian Rockies > Waterton Lakes National Park
Amenities:
Free Parking Kitchenette Suites
Hotel Style:
Ranked #3 of 8 Hotels in Waterton Lakes National Park
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Crandell Mountain Lodge 3*
Number of rooms: 17
Official Description (provided by the hotel):
Designated a Charming Inn of Alberta, Crandell Mountain Lodge is a rustic and quaint property that, with no telephones and few TV channels, feels like a true getaway. Guests receive complimentary use of the outdoor BBQ and access to the local Recreation Center. Choose from standard, deluxe, kitchenette, or the “Bear’s Den” that has a king size bed, fireplace and in-room jetted tub; it’s a favourite among our guests. The Crandell Mountain Lodge is a jewel within itself; with a feeling of a country bed and breakfast and the comfort of a lodge. ... more   less 
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Also Known As:
Crandell Mountain Hotel Waterton Lakes National Park
Crandell Mountain Lodge Waterton Lakes National Park, Alberta

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