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Reviewed September 7, 2018

The hotel / lodge was very average with staff who did not really seem interested in attending to the guests needs. our room was not serviced on the first day of our stay and as it was a weekend only got serviced two days later. WiFi connection did not work for two days and the excuse given was poor.

  • Stayed: September 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Travelodge
Thank TonyVoorhout
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Des H, Manager at Travelodge Limerick Castletroy, responded to this reviewResponded September 19, 2018

Dear TonyVoorhout
Thank you for your review following your recent stay at Travelodge Limerick, we do hope to have the opportunity to welcome you back in the future. Warm regards Des

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 24, 2018 via mobile

Great gentleman's at the check in
with good knowledge of surroundings and city center. Clean and neat lobby. Comfortable rooms with nice view. Great breakfast and affordable prices in Cafe noir. The stay was top class.

Stayed: August 2018, travelled as a couple
1  Thank DariuszG460
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Des H, Manager at Travelodge Limerick Castletroy, responded to this reviewResponded September 19, 2018

Dear Dariusz G
Thank you for your review following your recent stay at Travelodge Limerick, we do hope to have the opportunity to welcome you back in the future. Warm regards Des

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 24, 2018 via mobile

So we decided to head West and check out the Atlantic drive, Hit limerick late so not wishing to spend big money on a night in a hotel, we scanned the websites for good value accommodation. So Travelodge popped up and seemed just right for what we required. The price was good and we had a quick peek at the reviews. Although a bit mixed you sometimes have to take them with usual pinch of parverbial salt. Pleasent guy on the the desk upon arrival, gave the usual information and the directions. The room was spacious and we'll maintained, good housekeeping and just all you need for s stop over on route. Purchased breakfast and this was impressive.
All in all, very satisfied with this Lodge and will stay in the future when the need arises.

Stayed: August 2018, travelled with family
Thank Samueltralee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Des H, Manager at Travelodge Limerick Castletroy, responded to this reviewResponded September 19, 2018

Dear Samueltralee
Thank you for your review following your recent stay at Travelodge Limerick, we do hope to have the opportunity to welcome you back in the future. Warm regards Des

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 23, 2018

While the basic rooms are clean and tidy and what you expect for the money, what I hadn't bargained for was the wilful unhelpfulness of the staff. On two separate occasions we and others were left waiting until staff returned to the empty reception desk from their priority - a smoking break outside. In the morning was met with an initial stony faced refusal when I sought to buy breakfast vouchers despite having being told the night before that I could do so in the morning. Honestly the impression given is that the staff really couldn't be bothered and that in trying to check in or check out you are disturbing them. Never again! By contrast, the staff in the adjoining (separate business) Cafe Noir where you can get breakfast using the voucher are very pleasant and the food is lovely.

  • Stayed: August 2018, travelled with family
    • Value
    • Rooms
    • Service
Thank Deirdre A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Des H, Manager at Travelodge Limerick Castletroy, responded to this reviewResponded September 19, 2018

Dear Deirdre A
Thank you for your review following your recent stay at Travelodge Limerick, we do hope to have the opportunity to welcome you back in the future. Warm regards Des

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 23, 2018

Room was fine but service was truly awful.We arrived for check-in in the afternoon. Nobody was staffing the reception desk. We made some noise etc in the hope of being heard but for 5 minutes nobody arrived. I then phoned the hotel and a man came running to answer the phone. I hung up and got served. A customer should not need to be this crafty just to get service.Buying breakfast vouchers was met with unfriendly staff who then complained about us to the restaurant. Everything was a chore for staff in this hotel.I have stayed in hotels in 35 countries and this hotel is the one that made me feel least welcome as a guest.

  • Stayed: August 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Travelodge
Thank gahern526318
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Des H, Manager at Travelodge Limerick Castletroy, responded to this reviewResponded September 19, 2018

Dear gahern526318
Thank you for your review following your recent stay at Travelodge Limerick, we do hope to have the opportunity to welcome you back in the future. Warm regards Des

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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