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All reviews evening entertainment tribute band age group fine dining the blue room warners break terrace bar salad bar standard room average age bistro restaurant ballroom dancing dance floor dining rooms great weekend mid week break coach trip
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Reviewed April 2, 2018

Just recently returned from a 5 day break, the hotel is set in lovely grounds, the bedrooms are clean and spacious and the bed was very comfy. Food was excellent with a fantastic choice and the entertainment was also good especially the tribute act on mid week. The staff were all very nice and helpful a special shout out to Tim who was our waiter he was lovely.

Stayed: March 2018
1  Thank Bird29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holme W, Guest Relations Manager at Warner Holme Lacy House Hotel, responded to this reviewResponded April 3, 2018

Hello and thank you for taking the time to leave your review following your recent stay with us here at Holme Lacy House Hotel
The hotel is set in "lovely grounds" as you rightly say and all nestled in the beautiful Wye Valley
I was delighted to read that you had such an enjoyable break. Our team work all very hard to try and ensure that all of our guests receive a first rate level of service in all areas of the hotel at all times so I am very pleased that we achieved this for you
I will pass on your comments to our team member Tim , I am sure he will be thrilled , thank you
We look forward to welcoming you back again very soon
Regards
Julie

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Reviewed March 30, 2018

Another Warner classic hotel set the lovely countryside, good service, friendly staff & good food, what more could you want. Didn't use the Pavillion as it was too far away for my friend who is 91. We used the Blue Room for our entertainment instead, which was sutible for us as it was very close to our room. I used the excellent pool every day. Took the bus trip to Hereford, well worth the money. Only criticism was we had different waiting staff every day in the dining room. Warners seem to be reducing the numbers and at the same time giving them more to do. All in all though a very nice break at a hotel I would recommend.

Room Tip: 211 has great views over the garden & lake.
  • Stayed: March 2018, travelled with friends
    • Value
    • Location
    • Service
1  Thank fordhamfrank
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holme W, Guest Relations Manager at Warner Holme Lacy House Hotel, responded to this reviewResponded April 3, 2018

Hello and thank you for taking the time to leave your feedback following your recent stay with us here
Holme Lacy House Hotel is a magical Grade 1 Listed Georgian Manor House set in 50 acres if glorious award winning gardens in the beautiful Wye Valley which is as you say lovely countryside
Our team all work very hard to try and ensure that all of our guests receive a first rate level of service in all areas of the hotel at all times so I am delighted that we achieved this for you
We look forward to the opportunity of welcoming you back again in the near future
Regards
Julie

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Reviewed March 29, 2018 via mobile

This is a truly great place to stay, all the staff are very friendly and helpful. The room we stayed in was a signature room and was very clean and tidy. The food was absolutely out of this world you got a varied choice including a carvery every evening the evening entertainment in general was very good. All in a good value for money break we have tried a few warner hotels and this certainly lived up to expectations, another plus is its adult only hotel so no kids running around a definite plus for us once again thanks to everyone for a lovely stay

Stayed: March 2018, travelled as a couple
1  Thank Peter M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holme W, Guest Relations Manager at Warner Holme Lacy House Hotel, responded to this reviewResponded April 3, 2018

Hello and thank you for taking the time to leave your feedback following your recent stay with us here at Holme Lacy House Hotel
I was delighted to read that you had such an enjoyable mid week break with us and you found it to be good value for money
The signature rooms are lovely and provide our guests with those little extra touches to help make their stay more comfortable and enjoyable
I very much hope we have the opportunity to welcome you back again very soon
Regards
Julie

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Reviewed March 28, 2018

We stayed the three nights for the Motown and soul festival so really my review is split between the hotel and the evening entertainment. First time to a Warners Hotel, the overall experience was good and all the staff were helpful and friendly, unfortunately the management let themselves down by not attending to our bathroom light (room 133) which we reported as not working, immediately we arrived but it took three calls before it was fixed and then not until the following day. Other than that, the hotel was fine. However the Motown and soul festival turned out to be a disappointment, the ‘Soulstars’ on the Friday were excellent, backed up by Uche Ecke it was a great evening, thereafter the ‘festival’ went downhill and if it was not for Uche Ecke would have been a complete disaster. The Sunday night group ‘the stylistics sing baby sing’ suffered terrible sound quality which did them no justice. Fortunately, we were in a group so our own company made the night of it but based on these experiences I would not go to another Warners music festival. Having said that I would return to the hotel but unfortunately I have to mark it as the complete package as it was sold, so two stars only.

  • Stayed: March 2018, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank Anthony A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holme W, Guest Relations Manager at Warner Holme Lacy House Hotel, responded to this reviewResponded April 3, 2018

Hello and thank you for taking the time to leave your feedback following your recent stay with us here at Holme Lacy House Hotel
It is always our intention to provide a first rate level of service in all areas of the hotel at all times so I am sorry that we have not fully met this for you
I have looked at the maintenance log and can see that the bathroom light was reported so I can only apologise that it was not replaced in a timely fashion for you
I very much hope that we have the opportunity to welcome you back again very soon maybe when the weather is better and you can enjoy the beautiful gardens
Regards
Julie

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Reviewed March 27, 2018 via mobile

Another great Motown Festival weekend at Holme Lacy ,our room 247 signature a nice quite room kept to a high standard by Amanda. Dined in the Courtyard Bistro our waiter Kieron was very efficient,the food selection was very good and very tasty,(one comment though Saturday night some of the food was only just warm and the gravy cold, maybe a word with team concerned). The remaining nights the food was piping hot, this did not detract our dining experience to much, the breakfasts were excellent.
Entertainment as usual for the Motown Festival weekends was very good, a special mention for the DJ,Keith Gunton who played some great Motown, Soul and also some Northern Soul music on each night until the early hours.
Also it was wonderful to meet up with all the friends we have made over the years at the Motown Weekends, especially the ones at Holme Lacy.

Stayed: March 2018, travelled as a couple
1  Thank catman2108
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holme W, Guest Relations Manager at Warner Holme Lacy House Hotel, responded to this reviewResponded March 28, 2018

Hello and thank you for taking the time to leave your feedback following your recent stay with us here at Holme Lacy House
I was delighted to read that you had such an enjoyable "Motown Weekend" with us. Your comments about Saturday night have been passed on to the kitchen and also to the named team members in Housekeeping and Restaurant
It is always our intention to provide all of our guests with a first rate level of service in all areas of the hotel at all times so I am very pleased that on the whole we achieved this for you
We look forward to welcoming you back again very soon
Regards
Julie

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