I had recently been impressed by the new refurb at the White Horse and was keen to give them my custom. Unfortunately, I have had a bad experience and will not be returning.
During a recent visit to the pub, I was taking advantage of their 2 for 1 gin offer. During the evening I was concerned about what I will call a hygiene issue with a particular member of staff. After giving it some thought, I returned to the pub the next day to try and resolve it amicably. However, I was not taken seriously. I asked the manager to check the CCTV just so he could see what I had seen and he refused to do so instead he chose to defend his staff and completely dismiss what I was trying to say.
Unfortunately the communication broke down and I was asked to leave the premises. It was clear these people were not prepared to listen to me, at the very least they could have checked the CCTV.
I certainly would not recommend.
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