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“Nice food”
Review of Steak 'n Shake

Steak 'n Shake
Ranked #87 of 575 Restaurants in Chester
Price range: US$7 - US$13
Description: Steak 'n Shake, pioneer of the gourmet burger.
Restaurant details
Description: Steak 'n Shake, pioneer of the gourmet burger.
Reviewed 27 March 2017 via mobile

Really nice freshly cooked cheeseburger and fries. The only downside was the shake. Soooo expensive at over £5 and small in a takeout cup, with a big lump of ice cream in the middle which wasn't blended in properly and therefore hard to drink. It's a shame as the rest of the experience was good! I'd still go back, I'd just avoid the milkshake.

Thank Sophie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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86 - 90 of 146 reviews

Reviewed 26 March 2017

Helpful, friendly staff, nice decor. Which is about all there is positive to say.

The "hand cut" fries are tiny, the prices on the poster different to what you're actually charged (£7.25 instead of £7.15) and the burgers are swimming in grease, to the extent that it actually constantly drips off and pools on the chrome tray you get.

Slightly baffling ordering experience too. There was literally five customers in the entire restaurant, two of which were on a different floor, yet we were given these black boxes so we'd know our order was ready. When we're sat maybe two metres from the counter. Had no clue how the boxes would tell us it was ready, until it went off like a muted personal alarm.

Overall, the food itself is okay but not worth what you pay for. When you're expected to pay £7 for a burger and £5 for a milkshake, you'd expect to get a lot more gourmet than what you do get. Especially with a McDonalds just round the corner selling the same style of food cooked nicer and for a fraction of the cost.
It markets itself as having South American food but aside from a burger that comes with guacamole and chipotle sauce on it, I saw nothing to substantiate that claim!

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Thank Thorrbjorn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 March 2017 via mobile

Visited today 3 burgers, 2 drinks and 1 milkshake -£30. Greasy onions on burger chips lukewarm. Milkshake mediocre. Glorified mcdonalds! Wont be revisiting!

Thank meldl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 March 2017

Thought we would give this a go following eating in other franchises overseas. Staff were helpful but experience let down by poor quality food. Ordered the Royal Burger and vegetarian option. not the best burger. It was very dry, tasteless and lack of any Mayo or relish just meant everything did not hold together and just fell apart. Vegetarian option not much better. I could not even say the chips were up to it either. I would have paid more if it meat better quality ingredients. Save you money and go to the other 2 fast food burger chains. Not a premium joint at the moment

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Thank simonwebb111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 March 2017 via mobile

Yeye this place is ace. Just like the one in Ibiza (which is my favourite fast food place on the island). The Royal burger is particularly banging and I the strawberry shakes are sublime. Would love a peanut butter option but yeah no complaints! I had a free taster of banana milkshake and the lady serving was great.

Thank eddieexplores
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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