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“Coming back!” 5 of 5 bubbles
Review of Holiday Inn Chester South

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Holiday Inn Chester South
Ranked #23 of 45 Hotels in Chester
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Coming back!”
5 of 5 bubbles Reviewed 4 March 2012

Had a great weekend with friends at this excellent hotel. The Staff were very friendly and helpful, nothing was too much trouble. Will definitely be coming back.

  • Stayed March 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank goodvillan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Darren C, General Manager at Holiday Inn Chester South, responded to this review, 22 March 2012
Dear Goodvillan

Thank you for a great review, comments such as yours make our efforts worth it. We look forward to welcoming you back to Chester.

Regards

Darren Cooke
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

955 reviews from our community

Traveller rating
    226
    387
    210
    73
    59
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (208)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Godalming, United Kingdom
Level Contributor
101 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed 2 March 2012

I was staying here for one night on business and was very surprised. Whilst it was somewhat dated to look at, I found the accommodation more than satisfactory.
The room was clean and modern. The bathroom was definitely on the small side - but for a short stay was fine.
The food was pleasant - but nothing to gush about. It would be nice if the bar had some bottled ales as they had run out of bitter!
The receptionist was so helpful & friendly on arrival, she made me feel very special & individual, which was impressive seeing as there where so many people checking in. I wish I could remember her name to ask that she be commended. She was the very attractive "blond", hard not to miss her :)

Breakfast was a fantastic buffet affair. The chap that greats you on your arrival at the restaurant was extremely friendly and offered lots of social banter when everyone else was barely aware. Again - the guy should be commended.

Thanks for a great stay. I have told the rest of my colleagues about this place, and it is our hotel of choice when visiting M&S head Office a short walk down the road.

Room Tip: Its a maze of rooms - so remember your room number!
See more room tips
  • Stayed October 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jay S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Darren C, General Manager at Holiday Inn Chester South, responded to this review, 22 March 2012
Dear Jay S

Firstly, thank you for taking the time to write a review following your recent stay at Holiday Inn Chester-South. I am delighted that you enjoyed your stay with us, thank you for your kind words particularly around Amy on the Front Desk; I will ensure these are shared with my team.

I am sorry we had run out of Bitter, but can confirm that as a brand we are exploring the feasability of offering some cask ales on our bar.

Once again, thank you and my team and I hope that you return in the not to distant future.

Regards

Darren Cooke
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wirral
1 review
4 of 5 bubbles Reviewed 25 February 2012

Four us us stayed here for two nights in Oct 2011 having booked through Superbreaks. At £60 per person for two nights, with a three course meal on the first night & breakfast on both days, this was very good value.
Yes, from the outside it does look dated & needs a makeover however the interior is quite the opposite. Our rooms were a decent size, of a good standard, clean & comfortable.
All the staff were unfailingly polite & helpful throughout our stay, nothing was too much trouble for any of them.
The evening meal and breakfasts were good. Good location, we used taxis to and from Chester (£5/6).
Would reccomend.

  • Stayed October 2011, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank colette1Wirral
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Darren C, General Manager at Holiday Inn Chester South, responded to this review, 22 March 2012
Dear Collette1Wirral

Thank you for your kind comments and compliments. I am delighted that you enjoyed your stay at Holiday Inn Chester-South and look forward to welcoming you back again soon.

Regards

Darren Cooke
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Solihull, United Kingdom
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 20 February 2012

I spent the best oart of two years staying in the week at this htel from January 2010 to December 2011.

Whilst dated and needing a major refurbishment to bring it up to the standard of more modern Holiday Inn properties it does have a certain charm, and is made what it is by excellent staff who provide a warm welcome and if you are a regular certainly well looked after. It has a reasonable gym and pool area and attracts a lot of families in the school holidays and coach trips in the summer months.

It is in a good spot for all that Chester and the surounding area has to offer although after
I would recommend this hotel to anybody looking for a reasonable deal from executive level rooms.

Room Tip: An Exec Room on the first floor
See more room tips
  • Stayed December 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank skell10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Darren C, General Manager at Holiday Inn Chester South, responded to this review, 22 February 2012
Mr Kelly

Thank you for your review, we really appreciate that you took the time to review us on tripadvisor.

The team have missed you so far this year and I thank you for your loyalty throughout 2011. If you would like to return to Holiday Inn Chester-South on leisure with your family and catch up with the team please contact me directly and I would love to have you stay as my guest for a complimentary weekend. Please contact me directly on darren.cooke@ihg.com and I would be pleased to organise your stay personally.

Kind regards

Darren Cooke
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 20 February 2012

Great value and we where given an upgraded room so was fantastic. Pool was great for the kids and hotel was very clean will use again when back in the chester area.

  • Stayed February 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Torre T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Darren C, General Manager at Holiday Inn Chester South, responded to this review, 22 February 2012
Dear Torre T

Thank you for a great review, comments such as yours make our efforts worth it. We look forward to welcoming you back to Chester.

Regards

Darren Cooke
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 19 February 2012

Stayed here for 1 night in February. Booked a bargain through laterooms.com and we weren't disappointed. The staff were extremely friendly and food was tasty and reasonably priced. It's not the most attractive of hotels, quite similar to an American motel, but it's clean and functional. We did not get to use the pool but members of our party did and they were very satisfied.

  • Stayed February 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank EDL123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Darren C, General Manager at Holiday Inn Chester South, responded to this review, 20 February 2012
Dear eric_sykes

Thank you for your comments and compliments. I am delighted that you enjoyed your stay at Holiday Inn Chester-South and look forward to welcoming you back again soon.

Regards

Darren Cooke
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Halifax West Yorks
Level Contributor
63 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 bubbles Reviewed 14 February 2012

We have just returned from a 2 night stay at this hotel in Chester. The building is rather unassuming from the exterior, but is well maintained and comfortable inside. Clean, spacious bedroom with an open view of a rectangular garden. Staff are helpful, friendly and polite in all areas of the hotel. Our booking included dinner on the first night and this included 3 courses from an extensive menu served in an attractive dining room. Breakfast was also good with plenty of choice and the whole dining room was again well managed.Our only criticism was the bedroom was much too warm, I asked for the heating to be reduced on the first night, as we were unable to control this ourselves. This was done efficiently, but once more on the final morning when we were due to leave, the room became tropical - this is not energy or environmentally friendly! Overall, a very good value break and one I would consider again.

  • Stayed February 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Eric S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Darren C, General Manager at Holiday Inn Chester South, responded to this review, 20 February 2012
Dear Eric_sykes

I am delighted to read that you enjoyed your recent visit to Holiday Inn Chester-South. We are committed to running a hotel that guests love and from your kind words it appears we are on the right track. Thank you once again and hope you return soon.

Kind Regards

Darren Cooke
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Chester South

Property: Holiday Inn Chester South
Address: Wrexham Road, Chester CH4 9DL, England (Formerly Posthouse Chester)
Phone Number:
Region: United Kingdom > England > Cheshire > Chester
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #23 of 45 Hotels in Chester
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Chester South 3*
Number of rooms: 145
Official Description (provided by the hotel):
The Holiday Inn Chester South has 145 newly refurbished bedrooms, decorated to a high standard with new bathrooms. Standard twin and double rooms have walk in showers provided and family rooms and executive rooms have bathrooms with a bath and shower over. The modern Open Lobby Concept is a bright and vibrant place to catch with with colleagues, friends and families. Serving Starbucks Coffee with a grab and go sandwich selection, serving food all day. The hotel is all non smoking and is ideally situated on the edge of the Roman City of Chester, located just off the A55 adjacent to Chester Business Park. All public areas and bedrooms have full air-conditioning and Wi-Fi access has been installed. In an excellent location for both business and leisure visitors alike. Benefiting from immediate proximity to Chester and its attractions including Chester Races, Grosvenor Museum, Cathedral, Chester Zoo and Islands, Cheshire Oaks Outlet Village and Blue Planet Aquarium. The Holiday Inn Chester South provides an ideal visitor base, with a choice of accommodation including standard, executive and accessible bedrooms. We have excellent range of facilities for both business and leisure travellers including kids stay & eat free*. The hotel has a fully air conditioned gym, 15m heated swimming pool, sauna and jacuzzi, with trained staff to assist in your visit. ... more   less 
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Also Known As:
Holiday Inn Chester South Hotel Chester
Chester Holiday Inn

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