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All reviews privilege room car park city centre lovely hotel central station close to shops multi storey no air con huge bed comfortable bed disabled room reception staff ironing board checking out nothing too much trouble breakfast room location is excellent
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Reviewed August 17, 2018 via mobile

Disappointed with a couple of issues
Key did not work in door and when we returned to front desk was told don't put by your mobile which I was not happy as I had not even taking the card out of envelope I did not like the way I was spoken to.
After breakfast we decide to go for a star buck coffee in lounge to find no one their so I asked at desk no one came we went over the road.
We also was told from reception thursday eveing 10.30 that we could get coffee at bar. Wrong would not give so all of us had to go to our rooms to get a cup so the party was over

Stayed: August 2018, travelled with friends
Thank KarenField1961
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 14, 2018 via mobile

Very basic hotel, front desk friendly. Bathrooms small and not well appointed. No air conditioning ; no complimentary water. Not enough staff and looked very old fashioned. Location was good though. The Toiletries were inadequate and not of good quality- we used what we had from another hotel prior.

Stayed: August 2018, travelled with family
1  Thank Anahita J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 14, 2018

Excellent location opposite Exeter Central train station, near the high street and a short taxi ride (used Apple taxi) to the Uni. I booked directly with the hotel and Gill couldn’t have been more helpful, especially as it was our first visit to Exeter. The suite (Room 106) exceeded expectation and we were most impressed. Our family of 4 enjoyed the breakfast buffet. Hoping to return later this year.

Stayed: May 2018, travelled with family
1  Thank PhillipDiane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 13, 2018

  • Stayed: August 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed August 12, 2018

As we start to visit Exeter more often (for the Uni), it was great to stay at the Mercure's central hotel - the Rougemont - right in the middle of things on Queen's Street. The staff were great - especially Helen and Claudia - making us feel right at home on the first of many visits.

  • Stayed: August 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
1  Thank pbudden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RougemontExeter, General Manager at Mercure Exeter Rougemont Hotel, responded to this reviewResponded August 24, 2018

Dear pbudden

Thank you for taking the time to review your stay. I'm so pleased that you enjoyed your stay here and I'll make sure that Helen and Claudia have seen your kind comments.

We look forward to welcoming you back on your future visits.

Kind regards

Nicholas Bees
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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