Room 516. Unfortunately a problem occurred with an electric pump servicing the uppermost room. It operated every 5 mins all night long 6 foot from the bed in our room. Subsequently I was kept awake ALL NIGHT. At 3.30 I asked the night porter if it could be switched off and was told it would shut down momentarily, it didn't.
In the morning I confronted the duty manager who explained there must have been a problem with the device as it was only supposed to operate when the upper room drew water. This is understandable but the noise and vibration even for a couple of seconds would disturb any light sleeping guest.
I was assured that the problem would be rectified and the hotel waved the room and breakfast charge. Whilst I appreciate the gesture and the sympathetic response from the manager I would have preferred a good nights sleep.
Breakfast was very good and the staff where very pleasant. We would try the hotel again as I'm sure this was a one of problem. Car parking for disabled inadequateMore
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