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“CLEAN MODERN APARTMENT IN FANTASTIC LOCATION”
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Dining Room, Washing Utilities, TV, DVD Player, Free WiFi, Balcony
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Dining Room, Washing Utilities, TV, DVD Player, Free WiFi, Balcony
Dining Room, Washing Utilities, TV, DVD Player, Free WiFi, Balcony Located in the Center of Plymouth City Centre
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Very good
10 reviews
Dining Room, Washing Utilities, TV, DVD Player, Free WiFi, Balcony
Dining Room, Washing Utilities, TV, DVD Player, Free WiFi, Balcony
Located in the Center of Plymouth City Centre
Spacious Double bedroom with En Suite
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Overview
Condo/Apartment -
2 Bedrooms, 2 Bathrooms, Sleeps 4
Plymouth, Devon, England

Reviews from our community

Very good - based on 10 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
P M
Northampton, United Kingdom
1 review
“CLEAN MODERN APARTMENT IN FANTASTIC LOCATION”
Reviewed November 2, 2014 for a stay in October 2014

Was aprehensive about this stay, after reading previous review, but realised it was unnecessary and that people are entitled to their own opion.
In my opinion, this apartment is EXCELLENT. It provides secure parking and accommodation (in a location where parking fines are cripling, I would say this is a major bonus). The apartment was modern, clean and spacious with all the equipment you could need during a stay. We enjoyed many walks to the Barbican, Drakes Circus and The Hoe, without having to manage too many of the steep roads in Plymouth. WILL DEFINITLY BE BOOKING AGAIN.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The proximity to local amenities & modern decor of apartment
Liked least: No comment
Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Older travelers Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matyass69
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Lovely spacious apartment but the person managing the place was a nightmare to get hold of!”
Reviewed November 2, 2014 for a stay in October 2014
1
person found this review helpful

Great well equipped apartment and location! However if u need any help with anything don't expect the landlord to pick up the phone! It was extremely difficult to get hold of her. She gave us the wrong no of parking vouchers so we asked for an extra one which she said she would bring over... However she was a no show! 4 unhappy guests!

Value Rooms
Location Cleanliness
Service
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
10 Dec 2014
The guests were polite and friendly but unfortunately brought 2 cars
We have a parking place for one car and as a goodwill gesture offered some extra parking permits to assist the clients
The clients asked for even more parking permits which were unable to provide.There is a pay & display parking zone in close proximity to the apartment for additional vehicles.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
I c
Birmingham
Level 3 Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Stay Well Clear of These Amatures”
Reviewed September 26, 2014 for a stay in September 2014
1
person found this review helpful

Our experience of Soundlets and Becky is that they are unprofessional, don’t seem to care, unorganised and are incapable of doing joined up thinking. Do yourself a favour and book through someone else.

We booked with Becky through Soundlets. After Becky had double booked us twice we ended up at Drake's Apartment. On arrival (after a 5 hour journey) we followed the very poor email instructions Becky had sent us. The car park is in a different street to the apartment but there are no directions of how to get there and it’s a one way street. We eventually found the location of the car park after asking for direction from a passer by, we then found the Keyguard but it was empty.

Rang Soundlets, but there was no answer, left voicemails on two different numbers saying we had arrived but there was no key so we couldn't get into the car park or apartment.

No one bothered to returned our calls, we tried a third number and after a few attempts someone answered the phone, it was Becky, she said the cleaner had left the key under the mat, I ask if she thought it would have been a good idea to tell us that.
So about an hour after arriving we got into the car park and flat.

For a newish development the flat is in poor condition. It’s not very clean; the door front on the Dishwasher is missing; only 2 of 6 lights in the lift area work, a few of the items on the ternary list are missing e.g. hairdryer.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Kitchen & utensils Bathroom cleanliness
Other facilities & amenities Service
Liked least: Soundlets and Becky
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
6 Oct 2014
The clients were offered alternative accommodation to the originally requested apartment ,the dates that the client preferred were not available and had already been booked as it was during a very busy period , our company made every effort to provide a very comfortable and clean apartment ,which is favoured by many returning customers.
The owner of the apartment is a very discerning man who only provides the best furnishings and bed linen and is very particular.
Soundlets are a professional and conscientious company who pride themselves in providing clean and comfortable accommodation with modern , stylish furnishings with 100% cotton bedding.
The apartment is cleaned spotlessly every week by professional cleaners who have worked for the company for may years and have been very insulted and upset.
The clients herself seemed to be a lovely lady but unfortunately her partner was very rude and insulting.
We have noted that the clients have made a habit of writing bad reviews on other accommodation that they have stayed in on Trip advisor.
The customer was given clear and concise directions which previous clients have successfully followed on many occasions including overseas visitors to the city.
The clients are always advised to call myself when they are 10 minutes away from Plymouth on this occasion the client did not call.
The Housekeeper prepared the apartment in the morning and we were awaiting their call.
We have several phone lines and no one called or left a message.
The Housekeeper made every effort to help the client by waiting at the apartment with the keys to meet & greet them.
I was waiting for the clients all afternoon.
The apartment block is managed by a very good company and is cleaned and maintained to a very high standard.
Eventually the client called hurling abuse over the phone and was extremely rude.He claimed that they had been sent the wrong directions which was totally untrue.
I would advise other apartment owners to be wary of accepting a booking from this gentleman.
It would be a shame if other clients were put off by this review as it is a really lovely apartment and very good value with 2 double bedrooms and 2 bathrooms & free private parking & wifi close to the shops, Barbican and Hoe.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
ballyp2
Armagh, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“central haven”
Reviewed September 16, 2014 for a stay in August 2014

Pristine apartment, as described in letting details.
Apartment was close to amenities with good access.
Decor was pleasantly neutral, ideal for most rentals, and well equipped.
Thought it was reasonable value for somewhere so close to Plymouth offerings.

Would recommend to anyoe seeking short term rental in the area.
Our visit was mid week to mid week, and this did not pose a problem
Overall, well pleased.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: central to amenites
Travelling group: Spouse/Partner
Your age range 50-64
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Older travelers Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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