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“fantastic romantic stay” 5 of 5 bubbles
Review of The Orestone Manor

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The Orestone Manor
Ranked #7 of 89 Hotels in Torquay
Certificate of Excellence
Torquay, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“fantastic romantic stay”
5 of 5 bubbles Reviewed 17 February 2012

i stayed at the orestone manor on the 13th of feb with my girlfriend. the superior room we booked was gorgeous with a lovely sea view and balcony and a beautiful layout. the hotel itself was quiet and plush and perfectly suited to a romantic couples stay. both of us had steak and both considered it to be the best we'd ever tasted.
Definitley worth a look.

  • Stayed February 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank andrew C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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427 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (146)
Date | Rating
  • Czech first
  • English first
  • German first
  • Any
English first
Dawlish, United Kingdom
2 reviews
5 of 5 bubbles Reviewed 15 February 2012

Stayed overnight in one of the Gable rooms which was cosy and warm with a sea view (but perhaps in need of a bit of TLC here and there). We arrived late afternoon and enjoyed a couple of gin and tonics in the very comfortable lounge in front of a log fire. Very Agatha Christie, would not have been surprised if she had walked in with her friends. It is a very friendly relaxing hotel in a peaceful setting and the staff were excellent with nothing being too much trouble for them. The highlight of our stay has to be the food we had a 6 course menu for our evening meal and the food can only be described as out of this world our main was fillet of beef which melted our mouths. Would visit again and thinking of attending one of their Murder Mistery Nights.

  • Stayed February 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Catherine F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Poole, Dorset
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 9 February 2012

Visited with friends and had a great time. Lovely, characterful and historic building, in a mature peaceful cliff-top setting. Took the opportunity to check out the rooms our friends were staying in - and all were different and special. Lots of interesting quirky architecture, occasional chairs, stained windows, huge bathrooms and interesting books on the shelves.
Our 6ft mattress was fantastic (room 6 - nice balcony overlooking Lyme Bay through trees), as I didn't get the back ache which I often suffer at home. Very clean, everywhere too.

The staff were friendly and helpful, the food delicious - didn't feel hungry for days after our return! Comfortable common areas and lovely log fire on the go, AND with no TV to spoil the atmosphere. Fortunately, the extensive wine list offered plenty of good wines at the £14 - £17 bracket. Also, the Manager offering Belgian chocolates with our fire-side nightcaps, was a very pleasant bonus.

Before staying, I'd read reviews which concerned me - but I gather the hotel is now under new management - I think serious changes must have been made!

A most enjoyable weekend, and would definitely recommend to anyone…

Room Tip: Room 6 (north east facing?) so does not get morning sunshine, but does have lovely colonial balcony...
See more room tips
  • Stayed February 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jackie-shaun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Plymouth, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 9 February 2012

We were here Friday to Sunday in February and stayed in the Horsley Suite. A large and comfortable room with a view of the grounds and the sea. If excellent service, top-notch hospitality and a glass of wine in front of a roaring fire are your thing book into this hotel! The staff were helpful in every way, from local knowledge to organizing dinner in their restaurant. An absolute pleasure. The food was outstanding too. I look forward to returning in the summer. Well done all who work there!

  • Stayed February 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank matthew e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Torquay, United Kingdom
Level Contributor
43 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 8 February 2012

I was recently a guest at a 60th birthday party held at The Orestone. The food was excellent and the friendliness and the attentiveness of the staff was outstanding. The restaurant is charming with a lovely terrace and views of the sea. Picture postcard setting, comfort, service and cuisine - a marvellous venue. I will definitely be returning for Sunday lunch soon.

  • Stayed February 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Lesley H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wimborne, United Kingdom
2 reviews
5 of 5 bubbles Reviewed 6 February 2012

Lovely hotel with wonderful staff. Stayed in room 3 with a very large comfortable bed with crisp white cotton bed linen. Bathroom with double sinks, bath and separate shower, complete with lovely bath robes. Bar and lounge area is lovely with comfortable sofas and open log fire which was very welcoming after a day out and to come back to for a hot chocolate. We had the taster menu on the 2nd night which is a must, has to rank as one of the best I have had.
Breakfasts where great and any special request were not a problem.
Thank you all for a lovely stay. We will be back.

  • Stayed February 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Lorraine O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Berkshire
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 bubbles Reviewed 28 January 2012

I suppose the term not quite what I was expecting sums up Orestone Manor.  You have to make a severe left turn off the xxxx road, which we didn't do partly for over shooting it and partly for fear of not making it in one turn on a fast road and bend, instead turning around further down and approaching from the better direction.  The hotel is only a short distance down a narrow lane.  If you brave the steep hill and single track road you pass a charming thatched pub and the start of several cliff paths (with paid parking) and access to Maidencombe beach (again by a steepish path - not easily accessible in the wet without the right shoes )

The sign for the hotel is slightly lopsided, unlit and in need of a little paint, this rather sums up the hotel.  There are a couple of photos on the Trip Advisor site that might give a fair impression of the standard of some of the decor and finish - the reception for example....  the front of the hotel (despite having a lovely small fountain by the entrance - all let it down rather and even made me wonder if I had done the right thing by booking this hotel.  But it is definitely worth pressing on.

We had the Horsley suite, the room is lovely, spacious, light and clean (not a given by any means in any 4 or 5 star hotel) but this is not helped by the colour scheme of dark cream and mustard!  Being kinder it could be described as gold (cream, gold and blue being the room's colour scheme). Bit reminiscent of the colour in my old primary school.  A bit of fresh cream paint and some new (not modern) pictures or better quality prints (and I am a fan of the preraffelites).  The bathroom could do with being modernised a little but it is spacious, warm, clean and well equipped with bath and sep shower and an over the bath shower for hair washing.  On the downside, there are not quite enough power points near the bed, no light on the rather battered dressing table , our duvet cover was badly torn which goes back a bit to attention to detail and we didn't have any soap in the bathroom for the first couple of nights so ended up buying some by which time it then appeared.  But all very minor.

The reception and stairs and corridors are rather gloomy and a bit unwelcoming - not doing justice to the charming conservatory where breakfast, coffee and lunches are served nor the bar area or restaurant.  The conservatory is candlelit in the evening which is lovely.  I am not suggesting the hotel should be filled with lots of square uncomfortable furniture, electric colours or big wallpaper prints as so many hotels interpret being contemporary - just a lick of paint and a bit of freshening up.  I have learnt that 'traditional' in hotel terms tends to mean unloved or tiredmor awaiting refurbishment.

Breakfast is very good, particularly the hot selection (with the possible exception of the mushrooms which I would like to think are fresh  but believe they may be tinned).  The buffet breakfast is a little Spartan with no muesli but fruit salad and a small choice of cereals and OJ.  Staff are helpful and if more toast or coffee/tea is required it is readily forthcoming.  

We stayed in late Sept and the heating was on so we were lovely and cosy during our stay.  We had a very good but not cheap evening meal in the hotel.  Most of the staff are friendly and efficient.  It is worth taking your room key out with you as it can be difficult to raise reception out if obvious hours when you come back from a day out.  The hotel does boast free wi-fi throughout the hotel but it is extremely patchy and only working for us in areas close to reception so not making it as far as the conservatory, restaurant or our room and we couldn't get a phone signal and Internet connection in the same space - not a big issue unless you are trying to make phone bookings from website information.

  

Room Tip: The Horsley is a lovely room
See more room tips
  • Stayed September 2011, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Fledge64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
orestone, Owner at The Orestone Manor, responded to this review, 13 February 2012
Thank you for your comprehensive comments and feedback about your stay with us.
We are so glad to read that you enjoyed your stay, especially the food and service. Because we had only recently purchased the hotel before your stay last September we had only just begun our refurb programme and at that time our team was quite new. We had made some major changes to the staffing we inherited, with a nearly new team introduced and we are pleased this showed in the quality of service you experienced. Daniel Morris, our new head chef from a Michelin back ground, but also experienced in a bistro environment together with foodie and chef background owners means we can offer dishes from gutsy bistro to our a’la carte fine dinning dishes.
We pride ourselves on quality ingredients of course, but also value for money and ensure we are in most cases more competitive on our pricing than even local foodie pubs. As you noticed with our extensive grounds our upkeep is more expensive than the average pub, but our guests do enjoy the enviable location, one of the reasons for our purchase.
I appreciate the signage was past its best to say the least and let down the entrance and first impressions, not a quick fix as it was tied in to new branding and website which has just come online. New signs are now erected, although we did put a temporary sign at the top of the road and have had brown signs added to help people find their way.
Certainly as we speak all paintwork inside and out is in good order and just some of the things we have achieved since September are; paint to front of building wood and metal work, terrace railings renewed and painted, new Bistro furniture, flooring, new mattresses, pillows, protectors, dressing gowns and other soft bedding supplied by Stalbridge laundry to maintain quality, (I notice you had a tear in the duvet cover which is most unusual from this company and I apologise my housekeeping also did not spot this at the time, we would of course have replaced this immediately, I will be ensuring procedures are in place to stop this happening again), various painting and repairs throughout the hotel, bathroom refurbs inc taps, toilet seats replaced, flooring, lighting, bedroom carpets replaced or steam cleaned with an ongoing programme of detail maintenance and improvements. However we do not wish to change the essential unique and sometimes quirky nature of the rooms
As far as breakfast is concerned there is a menu on our new website we always include a musili as well as other cereals, greek yogurt, homemade compote, fresh fruit salad, croissants and fresh orange juice. I apologise that the serving staff apparently did not put it out that day. I can promise you the mushrooms will have been fresh never tinned.
There is nothing “tired” about the Hotel and restaurant now, my team here are enthusiastic and have achieved much in the short time we have owned. I appreciate you did not have all the benefits of all the improvements at the time of your stay but feel I should bring to your attention the energy, investment and determination to bring this hotel back to life. One of the things which attracted us to the hotel was the individuality of the rooms, of course this means trying to match the room to the guest can be difficult. However the Horsley suit is as you say mainly cream. The mustard yellow as you describe is only on the skirting and picture rail (walls, doors and ceiling all creams), it seems to have struck a cord with you but other rooms have very different schemes. Being such a large room sockets may seem sparse but there is a twin socket each side of the bed, a twin near the end adjacent to the dressing table, a quad by the TV, and a double at the chest of drawers. I will ensure a lamp is set on the dresser in future, and an extra twin made available as the room is so large – thank you for bringing this to my attention.
Corridors don’t have many windows and being a building circa 1830 those we have tend to be stained glass which restricts light, however the hallways are well lit with wide stairs and landings to first floor. Likewise the reception is very large with comfy seating although well lit it does have quite a few antiques and artefacts on the walls etc which is again a style choice something some like and some may not.
We are a small family run Hotel with emphasis on good food and service and with 11 rooms manning the reception late at night is achieved from the bar manager who is available until late. Often myself or my wife are available as well as we live on the premises.
Once again thanks for the feedback, I hope you will come and visit the area and the Orestone again whether for a stay or dinning. I would be happy to show you around the various and sometimes quirky rooms and areas of the Hotel, and we do often offer late availability or deals on multiple nights stay.
Yours truly,
Neil D’allen M.I.H. Owner.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Orestone Manor

Property: The Orestone Manor
Address: Rock House Lane | Maidencombe, Torquay TQ1 4SX, England
Phone Number:
Region: United Kingdom > England > Devon > English Riviera > Torquay
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
#3 On the Beach Hotel in Torquay
#5 Luxury Hotel in Torquay
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Orestone Manor 4*
Number of rooms: 12
Official Description (provided by the hotel):
On the coastal road from Torquay to Shaldon this Georgian retreat is set in landscaped gardens near Torquay and offers some of the finest accommodation and dining in South Devon. Stylishly refurbished as a Boutique Hotel, the Orestone provides comfortable, luxurious rooms, The New Brunel Lounge Bar, Lounge areas, Conservatory casual Dinning and an excellent main restaurant. Located in the rural village of Maidencombe on the fringe of Torquay, it has stunning views across the Torbay coastline and Lyme Bay. From from light bites, Afternoon Cream Teas, Lumches including locally caught fish and hand cut chips the choice is most satisfying. Alfresco dining can be enjoyed on the sun terrace with cracking menus and wonderful views. An award winning restaurant provides a little more sophistication for lunch or dinner if preferred! The terrace and conservatory are perfect places for an impromptu break from daily life, no need to dress up - casuals and walking boots welcome! ... more   less 
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Also Known As:
The Orestone Hotel Torquay

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