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“Good location, friendly staff, good value”

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Ocean Beach Hotel and Spa
Ranked #14 of 67 Hotels in Bournemouth
Certificate of Excellence
Reviewed 14 August 2017

The best thing about the hotel is its location compared to its price. 10 mins walk to the beach, 15 mins walk to Bournemouth Pier and 20 mins walk to Bournemouth town center, for what worked out to be around £65 per night each for me and my girlfriend. The staff were helpful and accommodating, when we had issues/questions I feel that they did their best to help us have a pleasant stay. The main downside is that the rooms are a bit dated now and our bathroom was very small, but as we were out and about a lot this didn't really bother me. Also the complementary instant coffee tasted like beef brisket, not sure what else I can say about that. For reference I am a 32 year old male and I stayed at the hotel with my girlfriend, I would recommend it to people who are looking to stay somewhere friendly and plan to use the hotel as a base to come back to in the evenings. Also if you like brisket then you’re in for a treat.

Stayed: August 2017, travelled as a couple
Thank t0nyc135
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nuno G, Manager at Ocean Beach Hotel and Spa, responded to this reviewResponded 17 August 2017

Dear t0nyc135,

Thank you so much for sharing such great comments. It's always great to have such fantastic feedback.

We will be looking forward to your next visit.

Kind regards,

Nuno Gomes

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (163)
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30 - 36 of 163 reviews

Reviewed 14 August 2017

I'd like to say that our holidays were amazing because of the Hotel view and the Staff! Everything was perfect, from the waiters to the Managers! We had a lovely stay and we wish we could have stayed longer than one week! and a very special thanks goes to the Manager on Duty Alessandro Mazzola (I hope I wrote it right!!), which helped us from the beginning of our stay to make everything perfect and suitable with our demands! Thanks again!! Really recommended!!

  • Stayed: August 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Andrea B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nuno G, Manager at Ocean Beach Hotel and Spa, responded to this reviewResponded 17 August 2017

Dear Andrea B,

Thank you so much for sharing such great comments. It's always great to have such fantastic feedback.

We will be looking forward to your next visit.

Kind regards,

Nuno Gomes

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 August 2017 via mobile

Stayed at this hotel 31st Aug - 4th August.
Stayed at the Ocean Beach hotel whilst visiting family in bournemouth.
Had a sea view room.Very clean and comfortable.Beds changed and fresh towels every day.Tea tray refreshed every day.
The staff were all very professional and very friendly.This hotel is great and not full of stag and hen do's at weekends unlike the national budget chain we stayed in last time in bournemouth.This hotel is now our hotel of first choice when visiting bournemouth again.
Forgot to mention the breakfast is excellent.Wide choice of cereals,fresh juices,full english buffet and poached eggs if your a bit health conscious.
Great friendly stay and an excellent price.

Sally and Leo Blake.

Stayed: July 2017, travelled with family
Thank binbane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nuno G, Manager at Ocean Beach Hotel and Spa, responded to this reviewResponded 17 August 2017

Dear binbane,

Thank you so much for sharing such great comments. It's always great to have such fantastic feedback.

We will be looking forward to your next visit.

Kind regards,

Nuno Gomes

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 August 2017

Wow!! . . What can i say we booked just 1 night away for our anniversary and the ocean beach hotel certainly didnt disappoint,
From arrival they very kindly upgraded us to a sea view room as they were aware it was for a special occasion we had no idea untill we got to our room(476) . . Although on the 4th floor ( accesable by lift or many stairs ;) ) a small double room but was STUNNING!! Equipt with all the necessaties we needed very clean and fresh with a lovely ensuite the best part the gorgeous views over the beach!! Very quiet room/hotel considering it was high peak season ( no roudy noises /loud music etc)
hotel staff. . Wow! They were exceptionally friendly and welcoming from the outset nothing was too much to ask!! We havnt felt that welcomed by staff in a premises for a long time!! A***** for the staff!!

In the evening We were told about live music in the suncliff hotel nxt door -she was great vry enjoyable!

We then returned to the ocean beach & spent the rest of the evening in the bar (with a lovely terrace over looking the sea ) however we spent most of the time talking the the barman 'Ivor' he was brilliant so friendly! . .we had a great laugh and he certainly made our night!! And an amazing stay!!
Everything we wanted a relaxing evening in a quiet bar with great company and staff that actually wanted to chat and engage with customers ☺

( unfortuntaly we didnt take the oppertunity to enjoy the breakfast after being a little worse for wear - barmans fault haha!)

However we did pop to the pool in the suncliff next door for a swim very refreshing (pool is a tad tired could prob do with a facelift - just being honest )
A bit disappointed to find there was no hot tub though ( the only down side to our stay)

Location perfect! -short walk to town & bingo :) but far enough away from town that you dont hear any of the saturday night noises! Very quiet and relaxing!

Thankyou to all at the Ocean Beach just what we needed . . Cant wait to stay again!! Worth every penny!!

  • Stayed: August 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank hmscrivens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nuno G, Manager at Ocean Beach Hotel and Spa, responded to this reviewResponded 17 August 2017

Dear hmscrivens,

Thank you so much for sharing such great comments. It's always great to have such fantastic feedback.

We will be looking forward to your next visit.

Kind regards,

Nuno Gomes

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 August 2017 via mobile

Our trip started well the first room was modern and lovely sea room we also got proseco celebrating our birthday which was a lovely touch. Unfortunately it was noisey at night so we were kindly moved to another room. This room needed updating the bathroom door didn't shut properly there was no space to put toiletries and the bed was not that comfortable. However There was biscuits and hot chocolate which were lovely in the room. The staff were kind and swimming pool good. I would put good hotel not very good though.

Stayed: August 2017, travelled as a couple
Thank Cathy s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nuno G, Manager at Ocean Beach Hotel and Spa, responded to this reviewResponded 14 August 2017

Dear Cathy s,

Thank you so much for sharing your comments. It's always great to have feedback. I'm sorry to hear that you experienced issues with noise and the second room's bathroom had some small issues. On the other hand I'm happy to hear that you found the staff and the leisure facilities good.

We will be looking forward to your next visit.

Kind regards,

Nuno Gomes

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 August 2017 via mobile

We chose this hotel for location and parking which it delivered. It was affordable also but the bed was lumpy, carpet grubby and bathroom small without counter space.
The staff were quite helpful but the parking is very tight and might be at an adjacent hotel.
Complementary biscuits in the room were a nice treat with a cup of tea.
It did the job but only just.

Stayed: August 2017, travelled with friends
Thank Cathy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nuno G, Manager at Ocean Beach Hotel and Spa, responded to this reviewResponded 13 August 2017

Dear Cathy D,

Thank you so much for sharing your comments. It's always great to have good feedback. I'm sorry to hear that you found your room not to standard. We always advise that you contact the Front Desk Team in order to find alternatives when possible. Most of the times we can offer another room or an upgrade.

We will be looking forward to your next visit.

Kind regards,

Nuno Gomes

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 August 2017

We booked a last minute trip to Bournemouth and got a great deal. We called and booked direct which i would recommend. The location is great, overlooking the sea, and while the car parks were busy, we always got a space.

We had a sea view family room which worked really well for us. The separate bedroom for the kids meant we could enjoy our evening next door without disturbing them.

Facilities were very good and the kids enjoyed splashing in the indoor pool. We fed them in the Italian restaurant each night and they enjoyed the kids menu.

Breakfast was superb with lots of choice and everything well replenished and very fresh. I didn't mind paying extra for a decent latte either. We also had a pizza delivered via room service which was delicious and quick.

The staff however, were the highlight of the experience. They made us feel really welcome, were incredibly helpful, and always made time to chat with guests. They had to deal with a particularly disruptive group of females during our stay who complained from the moment they arrived until the second they left. This group was rude to guests and seemed to think they should be treated differently to everyone else. Well done to the staff for remaining calm and professional in the face of outrageous behaviour!

The only area that didn't meet the mark for us was the bathroom in room 123. It is in need of a refurbishment as its looking very tired now.

We loved staying at The Ocean Beach Hotel and will definitely be back!

Stayed: July 2017, travelled with family
Review collected in partnership with this hotel
3  Thank John S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nuno G, Manager at Ocean Beach Hotel and Spa, responded to this reviewResponded 13 August 2017

Dear John S,

Thank you so much for sharing such great comments. It's always great to have such fantastic feedback.

We will be looking forward to your next visit.

Kind regards,

Nuno Gomes

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ocean Beach Hotel and Spa

Address: 32 East Overcliff Drive | Seafront, Bournemouth BH1 3AF, England (Formerly The Cliffeside Hotel)
Region: United Kingdom > England > Dorset > Bournemouth
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool
Hotel Style:
#3 Spa Hotel in Bournemouth
#6 Best Value Hotel in Bournemouth
#7 On the Beach Hotel in Bournemouth
Price Range: $72 - $215 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ocean Beach Hotel and Spa 3*
Number of rooms: 64
Official Description (provided by the hotel):
Fantastic Bar and Terrace overlooking Bournemouth's beautiful coastline. Superb Swimming Pool with sun loungers and modern outdoor seating. Brilliant new bar menu launched, serving a great selection of Fresh Salads, Light Meals and HOMEMADE BURGERS. An excellent location for a comfortable stress free break in Bournemouth. ... more   less 
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Also Known As:
The Cliffeside Hotel Bournemouth
Cliffside Hotel Bournemouth

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