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All reviews sea view the cliff swanage bay family room fantastic views eggs benedict breakfast and dinner kippers spacious lounge pleasant hotel traditional hotel restaurant staff booked last minute single room each evening cobb salad up to date
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Reviewed November 30, 2016

we had a very nice winter weekend everything about the hotel was very good in all respects,food and rooms etc, we were a group of 60 + in number, nothing was to much trouble and all of the group were happy , easy parking was important to us as we are a car club

  • Stayed: November 2016, travelled with friends
    • Location
    • Rooms
    • Service
Thank Colin D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 19, 2016

Been a while since our last visit to the Pines, but we stayed for 3 nights recently and our experience was outstanding. The staff were so helpful and friendly. Also, whilst we have always enjoyed the breakfast here, we particularly like the fact that you can have fish; either haddock or a kipper, on this occasion we stayed half board. The evening meal was excellent each evening.
The dog loved it here too.
We are certainly looking forward to returning.
BTW, it is worth noting that the hotel owners have reinstated the stair case to the beach from the garden, at great expense. So, reaching the beach is now very easy.

  • Stayed: November 2016, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank GSquared2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 18, 2016

Expensive for a 2 day break, but reduces for subsequent days, so much better value for longer stays. Wine, one bottle of house red at £18-50 and one bottle of Petit Chabis at £30. The 2 night d,b&b rate of £396, plus a tip and morning paper made our bill £456 (228 per day out of season). On the first night my wife did not like any of the main courses, she asked for fish & chips, but was told only items on the half board menu could be served. She had two starters. The food was very good, some may say excellent, but not quite in this catagory for us. Hence for a 3 star hotel a little expensive.
On the positive side, the staff were excellent, the hotel was clean, a very comfortable lounge, plenty of convenient parking and we liked the location. The superb balcony sea view, from a very comfortable warm and quiet room, was very much appreciated.

Room Tip: Sea view with balcony worth the extra (maybe expensive in season)
  • Stayed: November 2016, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank textbio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 16, 2016

My wife booked a surprise birthday weekend for us, plus our 2 dogs, at the Pines in Nov 2016.
Room 9 was excellent; a ground floor room with large patio doors onto a grassed area; ideal for both the dogs and us. View was terrific, directly out to the Isle of Wight with Swanage Bay to the right and Ballard Down and Bournemouth (in the distance) to the left.
From the grassed area in front of the room was a flight of 144 steps down to the beach – this had just been completed when we visited. There was also an easy walk by road down a very gentle slope.
Room 9 had a double and a single bed, and was spacious enough for the two of us and 2 dogs.
Tea & Coffee making facilities (restocked each day), hairdryer, TV, Desk & chair plus 2 comfy chairs with coffee table, large wardrobe (plenty of hangers). Good free Wi-Fi signal (unsecured).
En-suite had a good shower over a large bath, plenty of hot water.
Unusually for a “dog friendly” establishment dogs were not allowed in any public areas and this included the lounge, where there was a small bar. This is made clear in the booking form so should not be a surprise to anyone.
The lounge (see photo) was bright and spacious with excellent views across Swanage Bay and direct access to the grassed area at the top of the cliff. Good as a day time lounge it lacked any ambiance at night and there was little incentive to go back for drinks after dinner, although it was used to serve after dinner coffee. A lot of discrete lighting was nullified by two large bright ceiling lights that were really only needed at cleaning times.
The restaurant served very good food both in the evening and at breakfast time but suffered from the strong lighting theme of the lounge. This was tempered a little on our second evening. Service was quick at all times; in the evening it was too quick and we did feel rushed, on one occasion at 20:50 there was no sign of any staff (the restaurant manager had already left for the night – everyone else had vanished). Most importantly the food was good with decent sized portions and an included vegetable selection of four items – all hot. Only a short wait for breakfast to be cooked, to order, and, besides warm croissants, juice, cereal, porridge and toast, included, a full English, eggs benedict, kippers or haddock – no self-service buffet with items drying out under heat lamps – great.
The hotel is situated at the end of a no through road so is spared any traffic noise, but be prepared for a small level of room to room noise. Finally a private car park saved any problems of street parking.
We will return.

Room Tip: If you have dogs - East side ground floor with patio doors - speak to the hotel directly.
  • Stayed: November 2016, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Signum32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 2, 2016 via mobile

We had a lovely break at the pines in half term. The staff were friendly and flexible. The location is lovely, with private steps down to a lovely beach, 5 minute walk to the coast path and out of the centre so very peaceful. It is quite a long walk into the town depending how active you are. The stand out thing is the family rooms which are really a suite with children's room, adult room, bathroom, and hall area. It means you don't have the nightmare of having to go to bed at the same time as the children you have in most hotels

Stayed: October 2016, travelled with family
Thank Bridget K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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