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“one night stay”
Review of Innkeeper's Lodge

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Innkeeper's Lodge
Ranked #57 of 95 Brighton B&B and Inns
Reviewed 24 February 2017

we arrived early and were aloud to leave our car in the car park,it was sunday19 feb and the bus stop outside only has 1bus an hour so we walked along the side road and found another bus stop which had more frequent buses,cost £10 for a return for 2 people,went into brighton for a few hours,we checked in about 230pm and was greeted by a very friendly young man and then went straight to our room as it was ready.Our room (101) was spacious and very clean ,only one down fall not much space to hang our clothes but as we were only staying1 night it was ok but if we had stayed longer we would have had lived out of our bags. We had a luvly meal in the restaurant ,it was very busy and service was a bit slow but we were'nt worried but when we got the bill our puds were taken off.We had the buffett breakfast and it was good,served by a very luvly lady who was friendly and we had a good chat,on the whole we had a good stay and would definitely stay again

Room Tip: 101 ground floor and has a sofa bed,very quiet
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  • Stayed: February 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank paula c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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19 - 25 of 138 reviews

Reviewed 16 February 2017

we had 2 rooms and were going to a wedding in the afternoon. we arrived many hours before we were allowed into the rooms. The receptionist arranged for our rooms to be cleaned first and within 1/2 hour both rooms were ready. we had a few drinks in the bar which was very good. Overall impressions were the hotel was much better than we expected and the service was first class. lots of free parking late night key fobs gained you access after the bar was shut. I would recommend this hotel and would return if in brighton again

  • Stayed: February 2017, travelled with family
    • Value
    • Location
    • Service
1  Thank brianwNorthants
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 February 2017 via mobile

Chose to stay in Brighton with my family for the night. We booked the Innkeepers Lodge as it was reasonably priced and catered for two adults and two children.

It was excellent.....

First impressions were great, good parking, great staff at reception. The room was large, massive bed and a good sofa bed for the kids. It was quiet, well equipped and really friendly. Would definitely recommend.

The breakfast was outstanding, good range of products and drinks.

It's a few miles outside of Brighton town centre, but great, friendly hotel. Would certainly recommend.

Stayed: February 2017, travelled with family
2  Thank Anthony J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 December 2016

Given what I was paying for this room, and one or two pretty unkind comments made on booking web-sites, I walked through the door with an open mind. I was greeted warmly, despite the clearly very busy evening at the restaurant, and my check-in was dealt with quickly. The room was cosy, but scrupulously clean, a decent bed, very effective double glazing (there is a a busy road in front of the hotel) and a good strong shower. Slept very well, and enjoyed a really terrific egg&bacon breakfast, for £5 more than the free breakfast offered with the room, again served by extremely friendly staff. This place is couple of miles outside Brighton, but given the availability of parking, vs £3.20 per hour parking in town, it's a good option for a longer stay. It's certainly considerably better run and cleaner, than more central but decidedly pricier options in town.

  • Stayed: December 2016, travelled with family
    • Location
    • Cleanliness
    • Service
2  Thank AngusmacTV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Innkeepers_Lodge_01, Guest Relations Manager at Innkeeper's Lodge, responded to this reviewResponded 27 December 2016

It’s great to hear you enjoyed your experience with us. Thanks so much for sharing your feedback.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 December 2016

We have stayed at the hotel/Pub before when it was a Harvester. It was OK, although Harvester Fayre wasn't our favourite. The accommodation has had a makeover and is now a Miller & Butler steak house. The restaurant and bar area is much improved and it looks welcoming.
The Pro's. The evening meal was enjoyed by all four in our party and the service was excellent. The rooms are good quality and comfortable. Our first room was cold (it was about zero outside) and although the heating was working it didn't reach a decent temperature. After a discussion with reception a manger checked out our room and accepted that there was a problem and immediately got us moved to a suitable, warm, room. Couldn't have asked for more.
The Con's. Most of the staff are young and don't seem to all be on the ball. One evening we asked for a drink that was on display only to be told that it was used for cocktails and not sold separately. We asked the manager why this was and he said it should be available. We asked for a two small sweets off the menu in the bar area, again we were told this is not available. We saw the manager and again he said it should be available, so we ordered them and waited and waited. We chased them up and the bar staff had clearly forgot all about our order. We thought this was poor service. On our last morning at the buffet breakfast there was insufficient cutlery and the girl on duty was busy chatting to friends. It is only a small buffet and shouldn't be difficult to keep well stocked if you are paying attention.
If they get their staff trained to be customer focused then this would be an excellent place to stay.

Room Tip: The back rooms, away from the main road are quieter.
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  • Stayed: December 2016, travelled as a couple
    • Value
    • Rooms
    • Service
Thank colinhomes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Innkeepers_Lodge_01, Guest Relations Manager at Innkeeper's Lodge, responded to this reviewResponded 27 December 2016

Thanks for taking the time to leave a review. We really appreciate getting feedback from our guests as it means we can keep improving.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 December 2016 via mobile

Stayed at a hotel whilst me and my partners house had some building work done!

Firstly we were given a twin room, even though we'd requested a double, so we had to move to start with.

The room itself you couldn't swing a cat in and felt terribly claustrophobic.

I wanted to have a slight lay in (till 8am) and this was impossible as the staff kept on walking in and out of a door near to room and it was slamming every minute!

The house keeper knocked at 9.45am when it was clear I was in here as tv was on, check out isn't till 12pm.

It was nice hearing the conversation and chit chat of the staff outside the door at 7am, but when you've paid £89 for a tiny room and a disturbed morning I can't help but feel very ripped off.

Stayed: December 2016, travelled as a couple
1  Thank Rachel H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Innkeepers_Lodge_01, Guest Relations Manager at Innkeeper's Lodge, responded to this reviewResponded 5 December 2016

We’re really sorry you feel you had a poor experience with us on your last visit. Your feedback is very important to us so thanks for taking the time to leave us a review.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 November 2016

we stayed 3 nights clean tidy good rooms food very good but most of all the staff was the best of all nothing was to much trouble parking is good very good value for money we have stayed in most hotels on brighton sea front you will not be disappointed we have booked again

Room Tip: 201 is good
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  • Stayed: November 2016, travelled as a couple
    • Value
    • Location
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1  Thank grahambmt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Innkeepers_Lodge_01, Guest Relations Manager at Innkeeper's Lodge, responded to this reviewResponded 5 December 2016

Thanks so much for your positive comments. We’ll make sure the team receives your great feedback.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Innkeeper's Lodge

Address: Miller & Carter London Road, Brighton BN1 8YQ, England
Region: United Kingdom > England > East Sussex > Brighton and Hove > Brighton
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #57 of 95 B&Bs / Inns in Brighton
Price Range: $130 - $168 (Based on Average Rates for a Standard Room)
Number of rooms: 14
Official Description (provided by the hotel):
Just a few miles from the seafront, in the Sussex jewel of Patcham, this newly refurbished lodge provides value for money accommodation for business or leisure trips in Brighton. It also now offers a Miller & Carter restaurant serving only the finest, most flavoursome steaks. Popular Brighton needs little introduction. One of the most vibrant, diverse cities in England, it's home to a bustling seafront, bars and clubs aplenty, a sealife centre, the iconic Pavilion and the charming boutiques and antique shops of The Lanes.There's plenty to see in Patcham too, with windmills, a 12th century church and a conservation area full of pretty listed-buildings. Nearby Hove and Lewes are also well worth exploring. ... more   less 
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Also Known As:
Black Lion Harvester And Innkeeper`s Lodge
Black Lion Harvester & Innkeeper`s Lodge Hotel Brighton

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