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“Not as good as the other branches”

The Ivy Montpellier Brasserie
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Ranked #106 of 489 Restaurants in Cheltenham
Restaurant details
Reviewed April 4, 2018 via mobile

I’ve been to the Ivy in London and Edinburgh on a number of occasions and always had a first class experience but my first visit to the Cheltenham branch was disappointing

Building and location are great but the staff and food was very average, staff were unwilling to deviate from the menu when I asked for a side dish that wasn’t listed - it was for some vegetables which were served with other dishes but weren’t listed as a side. Other branches have previously said “let me ask the chef” and they always deliver, Cheltenham staff were of the opinion you can only have food exactly as it appears on the menu, not prepared to ask the chef

Minor point I know but it set the scene for the service all evening - food was also put in front of the wrong people and cutlery didn’t match the food served, no bread offered etc

If this was a normal priced chain restaurant it would have been a 5* but I expect more from the Ivy brand

1  Thank Rob P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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212 - 216 of 497 reviews

Reviewed April 4, 2018

This was our first visit to The Ivy and we will certainly be back. A little expensive for casual lunch but excellent value for a special meal. The food and wine were both very good.

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Thank Tony W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 4, 2018 via mobile

Love the building with the glass dome in the centre, that area is best for supper and sipping cocktails. The little booths are more suited to brunch or lunch. Full of pictures of racing horses obviously...the atmosphere is friendly and welcoming. The food has always been very good but beware the old 'specials' trick.. steak you say... lovely, we will have that .. only to discover it was £36..each just for that!! Gulp! But I swallowed it down as I wasn't paying the bill!!! Steak was extremely succulent and melted away and for people with tons of money am sure they wouldn't blink at the price so just letting the less well off know to check the price of the 'specials'. That said, have loved it the 4 times I have visited, for a set price girlie lunch it was ideal and keeping mother happy over brunch!! All in all, can't fault it x happy eating xx

Thank andreajane99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 4, 2018

I felt the need to write a review after all the negative reviews of the Ivy Brasserie. As my poor husband will attest, I am somewhat hard to please and I had very high hopes of this place.

We found the decor, service, food and drinks all delightful.Not only that, but our final bill was very reasonable. The menu is varied and interesting and I can't wait to return.

One can only talk about one's own experience, but I imagine some people going here looking for issues. I urge you to go and try it yourself.

    • Value
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1  Thank SybariteBerkshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 3, 2018 via mobile

We booked for my grandparents 60th wedding anniversary in February. The staff were incredible, efficient to the point we barely noticed they were there. The food was lovely all round.

I would highly recommend it for a celebration.

Thank hannahleighton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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