We were upgraded to one of the top rooms; but the lighting arrangements were poor and we had to get help for the TV which was not on stand by. But continually ringing reception at 7.30pm for 20 minutes failed to get a response and we had to visit them. At dinner the waiter forgot our order for an apperitif and 10 minutes later had to be reminded. Otherwise a luxury experience; food excellent. Lucky to get a car park space.
- Official Description (provided by the hotel):
- Formerly the Carlton Hotel and located in the chic Montpellier district of this historic spa town. Hotel du Vin Cheltenham offers forty nine bedrooms and suites, all decorated in inimitable Hotel du Vin style. The wonderfully spacious public areas centered around a showpiece spiral staircase, include a trademark Bistro with extensive al fresco dining, both a Champagne and Sinners Enclosure Bar, beauty treatment rooms and private dining rooms. The general manager is Tom Ross. ... more less
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