Stayed in this 'hotel' last week and, now having read the comments submitted by others, am totally confused. In spite of the seemingly unanimous chorus of approval, my experience was entirely different. Fawlty Towers had nothing on this place. Shower not fully working and constituted a health and safety hazard, no curtains and blinds which would not pull shut without assistance from the proprietor. Carpets of dubious provenance and which had hardly seen a vacuum for months. Broken toilet seat adding to the general picture of boutique delapidation. No TV remote in the room.
To be fair, complaints were made and the evening meal was offered gratis. However, this does NOT compensate for the tawdry experience. What foreign visitors must make of this makeshift establishment beats me. We had previously stayed at the White Star and it is far better than Cargo.
The food, described in the self publicity blurb as exceptional, certainly was not. I would neither recommend this hotel/guesthouse or whatever other description is offered to anyone, neither will I trouble its management with further enquiries as to availability.
I actually think that Southampton Trading Standards or similar body concerned with the hotel industry should thoroughly check out the experience of this hotel and compare that with the publicity blurb.
I can only imagine that some of the comments made in your website have come from people with little experience of clean, comfortable and affordable hotel rooms.
In the words of the late departed Noel Coward....'Magnificent isn't the word for it!'
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- Also Known As:
- Cargo Hotel Southampton