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“So Helpfull!!”

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Salisbury Arms Hotel
Ranked #1 of 4 Hotels in Hertford
Certificate of Excellence
Reviewed 29 January 2012

My wife and I have just spent two nights at the Salisbury Arms. Arrived early on Friday, phoned from their car park and was told we could check in. First room was fine, but it was at the top of the hotel--listed building, no lifts. The nice young lady assigned to help us with our bags, was we were pleased to see also puffing by the time we got into the room. Asked for another room--at 73 cant be doing with all those stairs, and after a few minutes we were allocated another room on the first floor--sorted!!
Had a brilliant stay; plenty of places to sit and drink in the hotel; wide choice of bar food which was excellent and good portions. Breakfast one of the best--all freshly cooked and menu is excellent, and you can guess what the restaurant is like!!
All the staff were very helpful and aware of what was and wasn't possible, so never any nasty surprises. As we have family in this area, we will be visiting again in the summer and no debate as to where we will be staying.

Room Tip: Apparently some guests have complained about noise outside in the lower level rooms. We did not have...
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  • Stayed: January 2012, travelled with family
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1  Thank Antho7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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275 - 281 of 313 reviews

Reviewed 16 January 2012

Me and 3 friends had new years eve at the hotel and what can i say first class service all evening ! Fantastic bar men and women food was out of this world and the after party was awsome the managment really have this place running at 110% will be back next year for anothere groovy nite

  • Stayed: December 2011, travelled with friends
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Thank essexstuart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 January 2012

What a find, double executive room was excellent, 1st class full English breakfast with locally produced sausage & bacon etc...
hotel is oldest in town & listed so lots of original character features.
Hotel was full when we stayed as were both bar areas & the lounge, a good advert for a Wednesday in January.
Staff were helpful & courteous especially the desk manager.
Wouldn't hesitate to return or recommend to others.
Well done to the Salisbury Arms team.

  • Stayed: January 2012
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Thank IG1964
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 January 2012

Very nice comfortable clean hotel. On site parking, in centre of town.

  • Stayed: December 2011
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Thank SarahJ07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 January 2012

My wife and I spent Christmas at the Salisbury Arms while visiting offspring who could not accommodate us and thoroughly enjoyed it. It is one of those places that offers everything the traveller or shopper could want (accommodation, meals and drinks - alcoholic and otherwise - throughout the day, etc) and does everything well and most of it very well. The public parts of the hotel are welcoming, with dark panelling, an assortment of seats and tables, and newspapers to read. The bar offers a good range of food and drinks, including several well-kept real ales from the owners, the local brewers McMullens. I can't comment on the quality of the bar food as we didn't eat in there but that in the more formal restaurant is excellent. Our room was clean, warm and comfortable with a spacious shower cubicle and a shower which could reasonably be likened to a hot fire hose. Failings were minor. Clothes hanging space was only just adequate, a couple of bulbs were out, there was a bit of rot in some woodwork round the shower (imperfect door seal) and very weak wi-fi in our room. Service was always friendly and mostly very good, the only thing I would fault being a certain lack of attentiveness by the servers at breakfast which resulted in the buffet table's running out of cereals/fruit/juices. These are minor points so, overall, very good indeed and highly recommended.

Room Tip: Try to get a room towards the back of the hotel, particularly at weekends when the street at the fro...
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  • Stayed: December 2011, travelled as a couple
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Thank CanalFan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 January 2012

My wife and I stayed in this hotel in the run up to Christmas. We were looking for a place offering a quiet and central base in central Hertford.
First impressions were excellent: after realising a room got free on the Internet (the hotel had shown full a few days before but there must have been a cancellation) I called and booked for one night. The phone reception was very pleasant and they sent me an acknowledgement email within minutes, which is always reassuring. Getting there was fine, the hotel has its own free car park, on the side of the building, maybe one minute walk away. The entrance was charming, a round shape wooden door gives access to a warm corridor with reception and various restaurant and bar rooms. Wooden stairs and a succession of corridors led us to a nice and clean room. The hotel is set in an older building and the rooms whilst not very large, are tastefully decorated and very well equipped with TV, free wifi, and a large tray with usual tea/coffee and bottles of water, all included in the price. We had asked a very early checkin, and the hotel had managed to arrange a room for us, which was very helpful to us, and well beyond their "call of duty". It turned out that there was some outside noise (it was daytime so this was very acceptable, but we needed to catch up on sleep after an overnight journey) and they changed us without any issue. The other room was very quiet, probably a bonus compared to the other reviews of other hotels in the area. The bathroom was feeling new, with a large and efficient shower (the first room had a bath), again with complimentary products, and (I like that) very fluffy towels.
We had room service, good decent tasty food, very affordable.
The night was very quiet - the bed comfortable.
Breakfast was a choice between continental, full English or fish (kippers/salmon) option. The young lady serving breakfast was very efficient and courteous. In terms of food I usually rate breakfasts by the quality of their sausage and this one was very high. Coffee was strong and flavoursome.
Checkout was straightforward, concluding what was a very good stay, in a place that felt very welcoming and not part of a chain. (it turns out that the owners are linked to a brewery and own a number of pubs, and this is their sole hotel). The hotel was busy, but never did it feel like waiting or queuing, and always meeting smily staff.
I very much recommend the place and will stay again should I need an overnight in Hertford.

Room Tip: It seems rooms have a choice of bath or shower. Best ask when booking. Web and phone prices are the...
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  • Stayed: December 2011, travelled on business
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Thank KhunPierre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 December 2011

A fantastic, true British institution, offering excellent service, accommodation and food. Full of character - have been lots of times - and will definitely be going again - not to be missed.

Room Tip: Its in the centre of Hertford so ask for a quiet room at the back of the hotel
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  • Stayed: October 2011, travelled as a couple
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Thank lillian35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Salisbury Arms Hotel

Address: Fore Street, Hertford SG14 1BZ, England
Region: United Kingdom > England > Hertfordshire > Hertford
Amenities:
Bar / Lounge Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Hertford
Price Range: $132 - $178 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Salisbury Arms Hotel 3*
Number of rooms: 31
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Also Known As:
Salisbury Arms Hotel Hertford, UK - England

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