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Reviews (814)
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Traveller rating
485
215
64
31
19
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All reviews air con marstons pub new build family room breakfast room building work would stay again the ground floor stayed here for nights easy access short break quiet location excellent stay couple of nights excellent breakfast room was spotless tea and coffee
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26 - 31 of 814 reviews
Reviewed July 27, 2021

Stayed for 3 nights to be near friends and Sandown beach, great location, staff very friendly and helpful. Clean comfy room for a family of 4. Near good facilities. Will definitely visit again in the future.

Date of stay: July 2021
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Review collected in partnership with this hotel
Thank SussexMum1970
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed July 24, 2021

Don't go by the other reviews it was a lovely clean hotel staff really friendly air con worked really well in the heat wave we had kept room nice and cool. Breakfast buffet was lovely ample of free parking.

Date of stay: July 2021
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Review collected in partnership with this hotel
Thank niceh0tel
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed July 19, 2021

Overall hotel and location was fine. There is a Morrison’s next door for all the essentials. Beach only a five mins drive. However, what was disappointing was the kids beds quality as very poor. Left neck and back ache next morning

Date of stay: July 2021
    • Value
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Review collected in partnership with this hotel
Thank Jay018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed July 17, 2021

Family rooms are small sofa beds are uncomfortable no phone or fridge in the heat. Mould on grout and ceiling in bathroom no room service until we asked no lunch or dinner and no one at reception. Those is charge were unhelpful and pretty rude.the hotel is more for couples and they should have made family rooms bigger.

Date of stay: July 2021
    • Value
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Review collected in partnership with this hotel
Thank coolj215
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed July 16, 2021

Stayed there for 4 nights staff very friendly but the room wasn’t cleaned once which I found disgusting. If you needed anything it was left at the door. They stuck us in a disabled room. You could not open any windows. The room began to stink. For over £600 for 4 nights stay I expect a lot better service. Premier inn should be ashamed of the service they provide what a way to treat customers. Will not be staying there again. Anyone who is going to stay at the so called hotel. Try and find a alternative for your sake.

Date of stay: July 2021
    • Sleep Quality
    • Cleanliness
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Thank Dante M
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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