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Canterbury Cathedral Lodge
Ranked #1 of 16 Hotels in Canterbury
Certificate of Excellence
Reviewed 23 April 2012

My partner and I stayed at the Cathedral Lodge in Canterbury, this last weekend (Friday 20th - Sunday 22nd April 2012). The room was large, clean and comfortable. It was very affordable and the breakfast they provided was excellent. The only critism was the matresses were quite soft, and we were situated at the back of the Burgate building, thus we could hear every type of noise from the shops and bars from that part of town. This is not the lodges fault, just have to bear that in mind when booking a city centre hotel. On a positive note it was really conviently situated to all parts of the attractions of the city, and with your stay you got free access to the Cathedral, and discounts and some restaurants. I would recommend this hotel to anyone wishing to stay in Canterbury. The hotel was value for money, anad the staff were friendly, polite and helpful. If we plan another night/weekend in Canterbury again, we would definately be booking a room at the Canterbury Cathedral Lodge.

  • Stayed: April 2012, travelled as a couple
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Thank Snowdrop2307
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CCLManager, General Manager at Canterbury Cathedral Lodge, responded to this reviewResponded 25 April 2012

Dear Reviewer,

Thank you for taking the time to post your review of your stay here at Canterbury Cathedral Lodge. I was very pleased to hear how much you enjoyed your stay and that you felt it represented good value for money. We are due to commence a refurbishment programme in our value rooms within the next three months and I hope the mattress selection may be more to your taste for any future visits you might make.

We look forward to welcoming you back to the hotel soon.

Kind regards

James

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957 - 963 of 1,180 reviews

Reviewed 22 April 2012

We have no complaints at all and found the lodge to be very good value but for one problem - the bed matresses !

They are so soft they provide hardly any support whatsoever. We stayed 2 nights - first night in a double bed which could have doubled as a trampoline ! The second night we had 2 single beds but again the matresses were so soft we would have been more comfortable on the floor !

When we discussed the matter with a very polite receptionist we were informed that the matresses had only been recently renewed so unfortunately we won't be back until they are changed to something more comfortable.
Why didn't the lodge management choose something in between ? i.e.medium/soft ?

AS most of our fellow guests were ' of a certain maturity' We are sure this problem would have been common to most.

WE would love to stay again but a good nights sleep is essential to happy sightseeing.

  • Stayed: April 2012, travelled as a couple
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Thank Geoff G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CCLManager, Manager at Canterbury Cathedral Lodge, responded to this reviewResponded 23 April 2012

Dear Reviewer,

Thank you for taking the time to pass on your constructive comments following your stay here at Canterbury Cathedral Lodge. We are currently in the process of replacing our mattresses and have tried to ensure we have selected a mattress which appeals to a broad range of tastes. If you would like to contact me directly and let me know which rooms you stayed in during your visit, I will be more than happy to advise if these rooms have indeed had a new mattress.

I look forward to hearing from you.

Kind regards

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Reviewed 21 April 2012

Most rooms seem to be oriented to give clear view of Cathedral, nice quiet oasis to return to.

Perfect poached eggs in the breakfast with a large range of other foods in the buffet, helpful staff.

Room Tip: The staff will help you get a cathedral view, I think most of the rooms have one.
See more room tips
  • Stayed: April 2012, travelled as a couple
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1  Thank Howard S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CCLManager, General Manager at Canterbury Cathedral Lodge, responded to this reviewResponded 22 April 2012

Dear Reviewer,

Thank you for taking the time to post your review of Canterbury Cathedral Lodge. We were delighted to hear how pleased you were with the view from your room and the quality of our food offering.

We look forward to welcoming you back to Canterbury Cathedral Lodge in the near future.

Kind regards

James

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Reviewed 19 April 2012

We visited the lodge in April and will be going back. Great hotel, location and friendly staff. Have recommended it to numerous people!

  • Stayed: April 2012
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Thank Iver47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CCLManager, General Manager at Canterbury Cathedral Lodge, responded to this reviewResponded 22 April 2012

Dear Reviewer,

I was delighted to hear how much you enjoyed your recent stay with us and look forward to welcoming you back to the hotel in the near future.

Kind regards

James

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Reviewed 13 April 2012

This is my fourth stay at the Canterbury Lodge,It is situated in the grounds of the Cathederal and I just love the tranquillity,you have free admittance into the cathederal and outside the main gate you are right in the heart of town with lots of bistros, shops& bars.
Each time I go I always find something else to do,the trip down the river is nice in a punting boat and a museum with the original Bagpuss.
Breakfast is very good and the staff friendly

  • Stayed: February 2012, travelled with family
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1  Thank dillyportchester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CCLManager, General Manager at Canterbury Cathedral Lodge, responded to this reviewResponded 16 April 2012

Thank you very much for taking the time to post your review of your recent stay with us. We were delighted to hear how much you continue to enjoy coming to Canterbury Cathedral Lodge and look forward to welcoming you back to the hotel in the near future.

Kind regards

James

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Reviewed 12 April 2012

This was the perfect place to stay to experience Canterbury at its best. We paid an extra £5 to be able to park within the cathedral walls & it was so easy to park. The lodge itself is completely opposite the cathedral & most rooms will overlook the cathedral's beauty. We stayed in room 107 & it was faultless. The double bed was comfortable, excellent shower, tea & coffee, tv & enough wardrobe space for 1 night. Everything you need but it was the view we came for & were not disappointed. Within the room rate you get free entry into the cathedral & private time to wander around the grounds at night. After 9pm you ring a bell & a security guard lets you in. After hour drinks are available in the library which was a lovely way to end a brilliant day. The breakfast the next morning was also very good with everything you would expect from a full english breakfast. Every member of staff we encountered were very helpful & polite. We will definitely be returning again.....

  • Stayed: April 2012, travelled as a couple
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1  Thank Shelley H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CCLManager, General Manager at Canterbury Cathedral Lodge, responded to this reviewResponded 13 April 2012

Dear Reviewer,

Thank you so much for taking the time to post your comments about your stay with us here at Canterbury Cathedral Lodge. We were delighted to hear how much you enjoyed the view from your room and I was particularly pleased to read your comments about the staff and service received during your stay.

We look forward to welcoming you back to the hotel in the near future.

Kind regards

James

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Reviewed 6 April 2012

We found the directions by car completely maddening. All that changed as soon as we booked in. It was bliss.The location set a relaxed atmosphere. The views were stunning. We can't say enough good things about our stay

  • Stayed: April 2012
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2  Thank honestkev1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CCLManager, General Manager at Canterbury Cathedral Lodge, responded to this reviewResponded 10 April 2012

Dear Reviewer,

Thank you for taking the time to pass on your positive feedback. I was delighted to hear you much you enjoyed your stay with us and will ensure the team are also informed about the content of your review.

I look forward to welcoming you back to Canterbury Cathedral Lodge in the near future.

Kind regards

James

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Canterbury Cathedral Lodge

Address: Canterbury Cathedral Lodge The Precincts, Canterbury CT1 2EH, England
Region: United Kingdom > England > Kent > Canterbury
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 16 Hotels in Canterbury
Price Range: $157 - $210 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Canterbury Cathedral Lodge 4*
Number of rooms: 35
Official Description (provided by the hotel):
The best located accommodation in the City! Canterbury Cathedral Lodge is a unique and contemporary hotel, situated within the private grounds of Canterbury Cathedral, a UNESCO designated World Heritage site. In a peaceful environment but only a couple of minutes walk to Canterbury's many attractions, the Lodge boasts stylishly refurbished en-suite bedrooms overlooking beautiful gardens. Go to bed and wake up the next morning enjoying the breathtaking views of Canterbury Cathedral from your bedroom window. All rooms in the Lodge benefit from luxury furnishings, LCD screen TV's with free-view and there is complimentary Wi-Fi throughout. Guests also enjoy free entrance to the Cathedral, worth £12.50 per person. A full Kentish English Breakfast is served to guests in the Refectory Restaurant with additional alfresco seating on the terrace during the summer months. The Library and Campanile garden provide a unique and relaxed atmosphere in which to unwind. Canterbury Cathedral Lodge is the ideal base to explore Canterbury's picturesque cobbled streets, eateries and shops. ... more   less 
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Also Known As:
Canterbury Cathedral Hotel Canterbury

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