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881rich

Decent hotel stay at a reasonable price

4.0 of 5 bubblesReviewed 3 weeks ago
The hotel is situated in the city centre, as such you will experience some noise with your windows open (necessary during warm weather) - this is unavoidable and is not the fault of the hotel/staff.

My room was clean, smelled fresh and clean on entering and was well presented. I only visited reception twice during my stay, but each time I was greeted with a smile and everything was handled quickly.

I would recommend this hotel for budget conscious guests, and for short stays, you really can’t go wrong with the price and service provided at that price.
Date of stay: September 2024
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Reviews (1,223)
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Reviewed 3 weeks ago

Great hotel. Very clean. Rooms are a good size and have shower gel.
Seems short-staffed? Quite a wait at reception and waiting for bar/food service. The staff were friendly though and very helpful.
Didn't stay for breakfast but looked very good.
Overall great hotel though .

Date of stay: October 2024
Trip type: Travelled on business
Review collected in partnership with this hotel
Thank Sarah B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 weeks ago

There is never anyone at reception, and I got stuck one evening around 8pm when my door card had stopped working, and I could not find any staff members to help me. They had a 'call this number' on the front desk, so I tried that but it wouldn't ring through at all. So I began to try knocking on the kitchen door, and on the bar area and I knocked and called for someone at the main desk. I am Autistic and I began to feel panicked that I was stuck, so I called my Dad for help and asked him to call the number for me in case it worked for him, at which point a staff member appeared and went 'was that you making all that noise?' and I said 'Yes sorry I was trying to get some help as my card has stopped working and I've been stuck in reception for awhile.' and she walked off and said in a dismissive and rude tone 'alright, alright'. She reactivated my card, and continued to be very rude and dismissive. I was nothing but polite to the staff, and I would've only come across as a little panicked when she first appeared - not enough to warrant that reaction or behaviour. And throughout my stay, whenever I came or left the building there were multiple times that guests were stood at the front desk shouting 'Hello? excuse me?' trying to find someone or attempting to call the number that didn't work.

The room itself wasn't in the best state - all the light switches were dirty, which was solved by dettol wipes that I tour with, so it wasn't a difficult job for house keeping to keep on top of. The water throughout the whole building isn't up to standard - the showers go from scorching hot to cold on repeat, which I thought was just my room but after talking to colleagues in other rooms it became apparent we all had this issue. On a couple of occasions I came out of the shower with a heat rash where the water had suddenly changed to boiling hot and I couldn't jump out in time. It was a panful experience showering everyday.

Date of stay: October 2024
Trip type: Travelled on business
Review collected in partnership with this hotel
Thank Voyager13729189058
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 weeks ago

Great stay at travel lodge the only downside was no fan in the room usually a fan is placed in the room
Great environment

Date of stay: October 2024
Thank Daniel H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 weeks ago

Staff were very polite & pleasant. Hotel was clean & well maintained. Restaurant food was good & good value for money. Value of the room was ggod.

Date of stay: October 2024
Thank paulhL9485KH
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 weeks ago

Very clean and friendly staff. Comfortable bed, clean room and lots of things around shopping etc. Good links if you need to travel around. I thought it was good value for money.

I would definitely stay again and recommend this travel lodge.

Date of stay: September 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank reece s
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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